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Important Winter Information

Important Information

  • Winter Maintenance Updates
  • Snow Clearing - You Can Help
  • Winter Parking Regulations
  • Sidewalk Clearing
  • Snow Windrow Removal
  • Avoiding Frozen Pipes
  • Do's and Don'ts for Residents
  • Snow Clearing at Community Mailboxes
  • Pet Safety


    Snow Information Line
    (Roads/Sidewalks)
    905-771-2525

    Inclement Weather Hotline
    (Recreational Programs/Facilities)
    905-771-5487


    Additional Resources

  • Weather Network
  • Environment Canada
  • We're Ready for Winter! Are you?

    Road Maintenance
    Richmond Hill is responsible for the winter maintenance of more than 600 km of roads. Each season, 23 snowplow and sanding units respond to about 55 and 70 winter events, respectively.

    All local roads will be cleared of snow within 24 hours after the end of a winter storm. Primary roads, which are the main roads leading into and out of neighbourhoods, are plowed and sanded first, followed by secondary roads. Dead ends, wide bends and cul-de-sacs are also cleared within 24 hours after the end of a storm. Of note, these roads present a unique problem for snow clearing and generally require a second piece of equipment.

    All major routes, such as Bayview Avenue or Leslie Street are maintained by York Region. A full list of Regional roads within Richmond Hill can be found via the links below. Anyone with concerns related to Regional roads should contact York Region’s 24-hour dispatch service at 1-877-464-9675.

    Regional Roads in Richmond Hill [PDF]
    Interactive Map of Regional Roads

    Reminder: On-street parking is prohibited during a snow event to ensure safe and efficient snow clearing, as well as emergency access. Cars will be ticketed and/or towed.


    Snow Plow Operators
    Snow plow operators are your partners in safety and they work on rotating shifts under the most severe weather conditions to keep roads safe for drivers.

    Video - Snow Plow Challenges

    Here are some helpful tips to remember when you encounter a snow plow on the road.

    • Always keep a safe distance.
    • Avoid passing. If you must pass, watch for snow coming from the plow and the edge of the snow plow blade. Only pass into a lane that is clear of snow and treated with salt or sand.
    • Avoid travelling beside plows as they can shift sideways after hitting snow packs or drifts.
    • Avoid braking suddenly in front of plows as they are heavy and cannot stop quickly.
    • Be aware that blowing snow and blind spots can obscure a plow driver’s vision, making it difficult to see smaller vehicles. Stay safe by keeping your distance.

    Please note that on-street parking is not permitted between the hours of 1 and 7 a.m. from December 1 to March 31.
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