Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
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Make the Holidays Brighter for Someone in Need
Posted on Monday, November 27, 2023 10:33 AM
Richmond Hill’s 2023 Holiday Donation Drive – December 1-15
RICHMOND HILL – This holiday season, make a difference in someone’s life and spread some cheer by donating to Richmond Hill’s annual Holiday Donation Drive.
From December 1-15, drop off your non-perishable food items, new toys (no stuffed animals, please), books, gift cards, toiletries and new clothing for children and teenagers to Richmond Hill’s Main Municipal Offices, select Community Centres and Arenas, Libraries (Central and Oak...
Registration Opens November 29 for Winter Recreation Programs
Posted on Thursday, November 23, 2023 01:28 PM
Explore the Night Sky, Take a Specialized Workshop, Try a New Youth Program and More
RICHMOND HILL – Are you looking for a way to keep active this winter? The City of Richmond Hill’s winter recreation programs are almost here! Registration for residents opens November 29. Register between November 29 and December 13 for a chance to win $100 on your Richmond Hill Rec account.
New this winter, we’re offering Art and Fine Craft Workshops in calligraphy, collage, painting with gold leaf, pastels and...
Richmond Hill Supports Next Generation of Start-Ups
Posted on Thursday, November 23, 2023 10:17 AM
Annie Rong Receives 2023 William F. Bell Young Entrepreneur Award
RICHMOND HILL – At yesterday’s Richmond Hill Council meeting, the Mayor and Members of Council were joined by the family of former Mayor William Bell to present this year’s William F. Bell Young Entrepreneur Award to Annie Rong.
The 17-year-old Richmond Hill resident is the successful founder of a custom tote-bag company, Fill Your Tote! Her distinctive artistic ideas have made Fill Your Tote! stand out for its sleek and original...
Richmond Hill to Discuss City's 2024 Budget
Posted on Monday, November 20, 2023 01:54 PM
Budget Committee of the Whole Meetings November 21, 28 and December 5
Richmond Hill – Discussion of Richmond Hill’s 2024 Budget begins November 21. Each year, Richmond Hill's Budget is made up of the Operating Budget; Capital Budget; and Water, Wastewater and Stormwater Budget.
Richmond Hill's Capital Budget outlines the financial needs for growth and maintenance of existing infrastructure, such as community centres, fire stations, pools, parks, trails, arenas, roads and sidewalks. The Capital...
Richmond Hill Offering Free Virtual Home Energy Consultations
Posted on Friday, November 17, 2023 08:57 AM
Residents invited to take a survey to qualify, limited appointments available
RICHMOND HILL – The City is developing a home energy improvement program and residents are invited to help by sharing their home energy experiences through an online survey.
The first 100 eligible Richmond Hill residents who complete the survey will have the chance to speak with a home energy improvement expert at no cost. During this virtual (phone or video) call, residents will be able to seek advice on improvements...