Skip to Content

City of Richmond Hill Logo

Contact Us Main menu icon Menu
  • Facebook
  • Twitter
  • YouTube
  • Our Services

    Popular Links

    • Snow Removal News and Notices
    • Garbage and Recycling at Your Home
    • Contact Directory
    • Volunteering
    • Property Tax Billings
    • Water Services
    • A-Z Services
    • Accessibility
    • Accessing City Records and Information
    • Animal Services
    • By-laws
    • City of Richmond Hill e-Newsletter
    • Commissioning Public Services
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • Emergency Services
    • Employment
    • Fee Assistance
    • Fire and Emergency Services
    • Garbage and Recycling
    • Holiday Donation Drive
    • Holiday Service Schedule
    • How Can We Help You
    • Library
    • View All "Our Services"
    View our Garbage and Recycling page
  • Things to Do

    Popular Links

    • Arenas
    • Community Recreation Guide
    • Pools
    • Recreational Swimming
    • Recreation Programs
    • Community Centres
    • Events
    • Parks and Facilities
    • Advertising and Sponsorship
    • Arts and Culture
    • Attractions
    • Birthday Party Packages
    • Camp
    • Educational Programs and Field Trips
    • Facilities and Sports Fields
    • Festivals and Events
    • Get Active
    • Get Involved
    • Heritage and Museums
    • Library
    • Map Gallery
    • McConaghy Centre
    • Outdoor Activities
    • PA Day Programs
    • Parks, Trails and Facilities Directory
    • Parks, Trails and Natural Areas
    • Recreation Programs
    • View All "Things to Do"
    View our Book a Facility page
  • Register, Apply or Pay

    Popular Links

    • Book a Facility
    • Procurement Bid Opportunities
    • Building, Development and Roads
    • Water Bill
    • Building Permits
    • Employment
    • Animal Licences
    • Applications, Licences and Permits
    • Birth and Death Certificates
    • Book a Facility
    • Building Inspections
    • Business Licence
    • Community Gardens
    • Employment
    • Fee Assistance
    • Garbage Tags and Bins
    • Healthy Yards, Plant Kits, and Rain Barrels
    • How to Pay Your Water Bill
    • Large Appliance and Metal Goods Collection
    • Letter of Greeting from Mayor Request
    • Marriage and Weddings
    • Milestone Certificate Request
    • News Updates and eNewsletter
    • Open Air Burning
    • Parking Permits
    • View All "Register, Apply or Pay"
    View our Community Recreation Guide page
  • Invest and Do Business

    Popular Links

    • Economic Development
    • Why Richmond Hill
    • Small Business Enterprise Centre
    • Creative Industries Symposium
    • Economic Development Strategy
    • Zoning By-Law Amendment
    • Advertising and Sponsorship
    • Available Land and Buildings
    • Building Permits
    • Business Support
    • Community Improvement Plan (CIP) - Grants
    • Development
    • Economic Development
    • Economic Development Publications
    • Economic Development Team
    • Filming in Richmond Hill
    • Help for Businesses
    • Innovators of the Year Award
    • Key Sectors
    • MedEdge
    • Procurement Bid Opportunities
    • Property Taxes
    • Reports, Publications and Plans
    • Small Business Enterprise Centre
    • Talent Recruitment
    • View All "Invest and Do Business"
    View our Why Richmond Hill page
  • Find or Learn About

    Popular Links

    • How Can We Help You?
    • Planning Development
    • Parking Permits
    • Reports, Publications and Plans
    • Parks, Trails and Natural Areas
    • By-laws
    • Heritage and Museums
    • A-Z Services
    • About Government
    • About Richmond Hill
    • Access Richmond Hill
    • Age-Friendly Community
    • Animal Services
    • Arts and Culture
    • Awards
    • Budget
    • By-laws
    • Capital Projects
    • Certificate of Insurance Forms
    • Civic Precinct Project
    • Commissioning Public Services
    • Community Development
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • COVID-19
    • View All "Find or Learn About"
    View our Parks, Trails and Facilities page
Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

Report Feedback

Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

Report a Problem

Feedback
  • News and Alerts
    • Council Highlights
    • News
    • Public Notices
    • Service Interruptions
  • A-Z Services
  • Accessibility
  • Accessing City Records and Information
  • Animal Services
  • By-laws
  • City of Richmond Hill e-Newsletter
  • Commissioning Public Services
  • Contact Us
  • Cooling Centres
  • Council, Committees and Task Forces
  • Emergency Services
  • Employment
  • Fee Assistance
  • Fire and Emergency Services
  • Garbage and Recycling
  • Holiday Donation Drive
  • Holiday Service Schedule
  • How Can We Help You
  • Library
  • Lottery Licence
  • Marriage and Weddings
  • Notice of Claim
  • Planning Development
  • Planning Information
  • Property Tax Billings
  • Report It
  • Reports, Publications and Plans
  • Sewer Backups
  • Snow Clearing
  • Transportation and Roads
  • Trees and Yards
  • Warming Centres
  • Water Services
  • Windrow Clearing Program
  • Winter Information
subnav icon More
Share this page
  • Facebook
  • LinkedIn
  • Twitter
  • Email
HomeOur ServicesNews and Alerts

More in this Section...

Richmond Hill Continues to Modernize Services for Residents

Posted on Monday, July 06, 2020
Tweet
Open new window to subscribe via RSS
Subscribe

Launches new digital residential building permit application

RICHMOND HILL – Richmond Hill now accepts online applications for residential building permits. Council endorsed the new option to provide better service and offer greater convenience for residents and landowners who require a permit to build at their home.

Residents can now submit online applications for the following residential building permits:

  • Alterations and additions to existing homes
  • Miscellaneous residential permits such as decks, porches, finished basements, basement walkout, garages and accessory buildings
  • Demolition permits

Eligible applications are reviewed and processed electronically, making the process faster and easier for applicants. They are no longer required to drop off or pick up hard copies of documentation.

This is the latest step in the City’s drive to modernize its services for residents and increase the availability of online tools. Richmond Hill already offers many services digitally including Healthy Yards plant and garden sale, temporary parking permits and dog licences. Later this year, the City plans to also introduce digital permits for new homes and an online payment option.

Quick Facts

  • Building permits are issued before work starts on a new building, an addition or any material alterations to an existing building. Requirements of the Ontario Building Code such as permits are in place for the health and safety of current and future residents, businesses, tenants and the community.
  • In 2019, Richmond Hill issued 1,972 building permits for a total construction value of more than $450 million. This includes 1,069 residential building permits.  

Additional Links

  • RichmondHill.ca/BuildingPermits

Quotes

“Our residents and businesses want access to City services in the ways that are most convenient for them. Council is fully behind digitizing more services – like residential building permits. Online tools not only improve services for residents, but can also result in efficiencies that lead to cost savings.”   - Mayor Dave Barrow 

Media Contact

Libbi Hood, Communications Advisor, 905-747-6320, libbi.hood@richmondhill.ca

Back to Search

Contact(s)

© 2021 Richmond Hill

  • A-Z Services
  • Accessibility
  • Contact Us
  • Employment
  • Volunteering
  • Privacy
  • Sitemap
  • Terms of Use

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.