Skip to Content

City of Richmond Hill Logo

Contact Us Main menu icon Menu
  • Facebook
  • Twitter
  • YouTube
  • Our Services

    Popular Links

    • Snow Removal News and Notices
    • Garbage and Recycling at Your Home
    • Contact Directory
    • Volunteering
    • Property Tax Billings
    • Water Services
    • A-Z Services
    • Accessibility
    • Accessing City Records and Information
    • Animal Services
    • By-laws
    • City of Richmond Hill e-Newsletter
    • Commissioning Public Services
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • Emergency Services
    • Employment
    • Fee Assistance
    • Fire and Emergency Services
    • Garbage and Recycling
    • Holiday Donation Drive
    • Holiday Service Schedule
    • How Can We Help You
    • Library
    • View All "Our Services"
    View our Garbage and Recycling page
  • Things to Do

    Popular Links

    • Arenas
    • Community Recreation Guide
    • Pools
    • Recreational Swimming
    • Recreation Programs
    • Community Centres
    • Events
    • Parks and Facilities
    • Advertising and Sponsorship
    • Arts and Culture
    • Attractions
    • Birthday Party Packages
    • Community Recreation Guide
    • David Dunlap Observatory
    • Educational Programs and Field Trips
    • Facilities and Sports Fields
    • Festivals and Events
    • Get Active
    • Get Involved
    • Heritage and Museums
    • Library
    • Map Gallery
    • McConaghy Centre
    • Outdoor Activities
    • Parks, Trails and Facilities Directory
    • Parks, Trails and Natural Areas
    • Recreation Programs
    • View All "Things to Do"
    View our Book a Facility page
  • Register, Apply or Pay

    Popular Links

    • Book a Facility
    • Procurement Bid Opportunities
    • Building, Development and Roads
    • Water Bill
    • Building Permits
    • Employment
    • Animal Licences
    • Applications, Licences and Permits
    • Birth and Death Certificates
    • Book a Facility
    • Building Inspections
    • Business Licence
    • Community Gardens
    • Community Recreation Guide
    • Employment
    • Fee Assistance
    • Garbage Tags and Bins
    • Healthy Yards, Plant Kits, and Rain Barrels
    • How to Pay Your Water Bill
    • Large Appliance and Metal Goods Collection
    • Letter of Greeting from Mayor Request
    • Marriage and Weddings
    • Milestone Certificate Request
    • News Updates and eNewsletter
    • Open Air Burning
    • View All "Register, Apply or Pay"
    View our Community Recreation Guide page
  • Invest and Do Business

    Popular Links

    • Economic Development
    • Why Richmond Hill
    • Small Business Enterprise Centre
    • Creative Industries Symposium
    • Economic Development Strategy
    • Zoning By-Law Amendment
    • Advertising and Sponsorship
    • Available Land and Buildings
    • Building Permits
    • Business Support
    • Community Improvement Plan (CIP) - Grants
    • Development
    • Economic Development
    • Economic Development Publications
    • Economic Development Team
    • Filming in Richmond Hill
    • Help for Businesses
    • Innovators of the Year Award
    • Key Sectors
    • MedEdge
    • Procurement Bid Opportunities
    • Property Taxes
    • Reports, Publications and Plans
    • Small Business Enterprise Centre
    • Talent Recruitment
    • View All "Invest and Do Business"
    View our Why Richmond Hill page
  • Find or Learn About

    Popular Links

    • How Can We Help You?
    • Planning Development
    • Parking Permits
    • Reports, Publications and Plans
    • Parks, Trails and Natural Areas
    • By-laws
    • Heritage and Museums
    • A-Z Services
    • About Government
    • About Richmond Hill
    • Access Richmond Hill
    • Age-Friendly Community
    • Animal Services
    • Arts and Culture
    • Awards
    • Budget
    • By-laws
    • Capital Projects
    • Certificate of Insurance Forms
    • Civic Precinct Project
    • Commissioning Public Services
    • Community Development
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • COVID-19
    • View All "Find or Learn About"
    View our Parks, Trails and Facilities page
Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

Report Feedback

Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

Report a Problem

Feedback
  • Contact Us
    • New Residents Letter
  • A-Z Services
  • About Government
  • About Richmond Hill
  • Access Richmond Hill
  • Age-Friendly Community
  • Animal Services
  • Arts and Culture
  • Awards
  • Budget
  • By-laws
  • Capital Projects
  • Certificate of Insurance Forms
  • Civic Precinct Project
  • Commissioning Public Services
  • Community Development
  • Cooling Centres
  • Council, Committees and Task Forces
  • COVID-19
  • Daylight Saving Time
  • David Dunlap Observatory
  • David Hamilton Park and Ed Sackfield Arena and Fitness Centre Project
  • Design and Construction Guidelines
  • Elections
  • Emergency Services
  • Employment
  • Environment and Sustainability
  • Events
  • Fee Assistance
  • Filming in Richmond Hill
  • Freedom of Information
  • Follow Us On Social Media
  • Garbage and Recycling
  • Get Active
  • Heritage and Museums
  • Integrity Commissioner
  • Library
  • Lottery Licence
  • Municipal Property Assessment (MPAC)
  • My City at Work
  • Natural Heritage System
  • Parking
  • Planning Development
  • Planning Information
  • Property Taxes
  • Reports, Publications and Plans
  • RH Maps
  • Richmond Hill Blooms
  • Richmond Hill Centre for the Performing Arts
  • Schools
  • Strategic Priorities
  • The Wave Pool
  • Transportation and Roads
  • Trees and Yards
  • Volunteering
  • Warming Centres
  • Zone Richmond Hill
subnav icon More
Share this page
  • Facebook
  • LinkedIn
  • Twitter
  • Email
HomeFind or Learn AboutContact Us

More in this Section...

Contact Us

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

905-771-8800
access@richmondhill.ca

225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4

Hours of Service:

Monday through Friday, 8:30 a.m. to 4:30 p.m.
Expand All  |  Collapse All
Community Information
Additional community services
905-771-8800
Richmond Hill Public Library
905-884-9288
Community Services
Recreation
905-771-8870
Subsidy Request
905-884-0855, ext. 224
Advertising Administrator
905-787-8471, ext. 236
Celebration Forest
905-771-9996 ext. 2932
Community Services
905-771-8800
Community Standards - Adjudication Section
905-771-5734
Community Standards Division
905-771-0198
Event Coordinator
905-771-5513
Event Services
905-771-5513
Facility Booking Clerk
905-771-8800
Inclusion Services
905-884-0855, ext. 223
Parking Control
905-771-8860
Program Coordinator - Older Adults
Program Registration
905-771-8870
RHCPA Box Office
905-787-8811
Richmond Hill Centre for the Performing Arts
905-787-8471
Richmond Hill Heritage Centre
905-780-3802 x 0
Youth Action Committee and related activities
905-882-4295, ext. 3154
Corporate and Financial Services
Strategic Communications
905-771-5553
Budget
905-771-8800
Council and Committee meetings, agendas and minutes
905-771-8800
Development Finance
905-747-6313
Human Resources Division
905-771-8800
Marriage, liquor and lottery licensing
905-771-8800
Office of the Clerk
905-747-6406
Proclamations
905-747-6406
Procurement Bid Opportunities
905-747-6476
Revenue, taxes, water bills, grants
905-771-8949
Economic Development
Economic Development
905-771-5483
Small Business Enterprise Centre (SBEC)
905-747-6317
Environment and Infrastructure Services
Environment and Infrastructure Services Department
905-771-8830
Fire Services
Fire Department
905-883-5444
Fire Prevention
905-883-5444
Mayor and Council
Elections
905-771-8800
Office of the Mayor
905-771-8800, ext. 3123
Mayor and Council Events
905-771-5526
Regional and Local Councillor Carmine Perrelli
905-771-2517
Regional and Local Councillor Joe DiPaola
905-771-2498
Ward 1 Councillor Greg Beros
905-771-2530
Ward 2 Councillor Tom Muench
905-771-2549
Ward 3 Councillor Castro Liu
905-771-5497
Ward 4 Councillor David West
905-771-2480
Ward 5 Councillor Karen Cilevitz
905-771-2510
Ward 6 Councillor Godwin Chan
905-771-2509
Office of the City Manager
Policies and Strategic Plan
905-747-6423
Planning and Regulatory Services
Development Engineering
905-747-6432
Park and Natural Heritage Planning
905-771-2467
Planning and Infrastructure Department - Water Resources
905-771-8830
Planning and Infrastructure Department, Building Division
905-771-8810
Planning and Infrastructure Services Department
905-771-8910
Policy Planner
905-771-5493
Project Manager, Richmond Hill Centre Secondary Plan
905-771-9996 ext. 2515
Zone Richmond Hill
905-771-5544

Contact(s)

© 2021 Richmond Hill

  • A-Z Services
  • Accessibility
  • Contact Us
  • Employment
  • Privacy
  • Sitemap
  • Terms of Use

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.