The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
Detached, semi-detached or row houses with more than one living unit, such as a basement apartment, installed before November 16, 1995 are permitted in Richmond Hill. Living units contain living, cooking, sleeping and washroom facilities. They also must meet Ontario Fire Code standards.
Any additional living unit added to a house after November 16, 1995 is illegal according to Richmond Hill's Basement Apartment By-law.
You need to prove that an additional living unit in a home existed before November 16, 1995, making it legal. You need the following items to prove that the apartment is legal:
Richmond Hill staff inspect basement apartments to make sure they are safe. Basement apartments can be dangerous for people living in the unit, and for those people living in the rest of the house. Safety concerns include:
The Ontario Fire Code has standards for basement apartments in a number of areas including:
Landlords are responsible for meeting these standards to make sure their tenants are safe. There are fines and the possibility of jail time for those who don't follow the regulations. Landlords of basement apartments must also follow Richmond Hill's zoning by-laws. There are also fines for not following the by-laws.