Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill protects, enhances and restores its natural environment. Our commitment to developing a more environmentally sustainable community includes managing and preserving our air, land and water resources for future generations. To protect our quality of life, our health and our community, Richmond Hill will continue to demonstrate leadership in corporate environmental responsibility through our:
Environmental policy
Richmond Hill's Environmental Policy includes our vision statement, mission and commitment to becoming a greener community. The Policy provides a foundation for detailed goals and actions outlined in our Environment Strategy and Environmental Management System.
Environment strategy
Richmond Hill's Environment Strategy, "Greening the Hill: Our Community, Our Future", reflects our community's concern about protecting the environment and provides guidance on how to better manage our resources. The Strategy outlines our environmental challenges and opportunities, and describes how we can improve the sustainability of our community over the next 15 years.
Environmental management system
Richmond Hill has an Environmental Management System (EMS), registered under the international ISO 14001 Standard since 2006. The EMS helps us to identify and understand our environmental impacts, and how we can best manage and reduce these impacts. The System also demonstrates our leadership and commitment to corporate environmental responsibility.
Environmental scorecard
Richmond Hill plans to introduce an Environmental Scorecard as part of our Environment Strategy. The Scorecard will report our progress towards meeting our goals for a greener community. A scorecard report will be published every 5 years and will focus on a set of key indicators related to our protection of air, water and land resources. The first scorecard is anticipated for public release in 2019/2020.
Environmental events
View our calendar for upcoming green events and projects.