The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
A portion of the Elgin Mills Greenway is closed. A temporary bark chip trail now connects the Shaftsbury Avenue section of the trail to Twickenham Park. Other sections of the Elgin Mills Greenway remain open and can be accessed from Elgin West Community Centre.
View a map showing the detour area and alternative trail access points. Signage is also posted along the trail.
The Elgin Mills Greenway is a Town-owned parcel of open space near Twickenham Park just south of Shaftsbury Avenue, between St. Theresa of Lisieux School and the Elgin West Community Centre. The East Don River runs through this open space, which has an asphalt trail and several pedestrian bridges crossing the river. The Elgin West stormwater management facility is also located in this open space just south of the Elgin West Community Centre.
Extreme storm events and high-flowing water through the Elgin Mills Greenway in 2013 and 2014 caused severe erosion in the creek channel resulting in a partially collapsed trail and structurally unsound pedestrian bridge. To ensure the safety of residents, a temporary wood chip trail was constructed to redirect pedestrian traffic around the damaged asphalt trail and pedestrian bridge, which has been removed.
The Town undertook an Environmental Assessment Study to evaluate restoration options for the damaged infrastructure, open space area and the Elgin West stormwater management pond. A preferred solution was chosen after extensive investigation into the natural, social, technical and economic factors influencing the area. The preferred solution consists of:
View the Elgin Mills Greenway conceptual design.
The comment period for the environmental assessment is now closed. Design of the preferred solution will take place in 2016 and 2017. Construction is tentatively scheduled to start in late 2017.