The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The City of Richmond Hill and Richmond Hill Fire & Emergency Services are not currently hiring firefighters. Any opportunities with the City, including Fire & Emergency Services can be found here.
General requirements to be considered for a career as a Richmond Hill Firefighter include:
Preference will be given to candidates that possess all or some of the following additional qualifications:
Certificates from non-accredited training companies or institutions are not accepted
Typical Stages of a Firefighter Recruitment
Stage 1: Online Application |
All applicants must apply online using the City of Richmond Hill’s online applicant tracking system. Documents that must be submitted include:
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Stage 2: Written Aptitude Test |
Applicants who have submitted an Application Form and have met all the required qualifications listed in the job posting and who are selected to move forward will be contacted by email only inviting them to participate in the Aptitude testing. You will be notified of the exact date, time and location by email. |
Stage 3: Practical Assessment and Job Ability Testing |
Candidates that meet established criteria in the written aptitude testing will be invited to a practical assessment and job ability testing opportunity held at the Richmond Hill Fire and Emergency Services Training Centre. Invited candidates will be assessed on several job related activities and team scenarios to measure ability and suitability for the role. |
Stage 4: Formal Interview(s) |
Based on the successful results of both stages 1, 2 and 3, selected candidates will be invited to the interview phase. The interview panel will consist of Richmond Hill Fire Services Chief Officers and Human Resources representatives. |
Stage 5: Physical and Medical Assessment |
Following the interviews, selected candidates moving forward will be contacted to undergo a medical assessment at York University. |
Stage 6: Reference Check |
The reference check is a tool used to substantiate information you have provided and they will allow us to learn more about you. Candidates that are moving forward will be asked to authorize the City of Richmond Hill to contact the references provided at the interview stage. |
Stage 7: Final Review and Selection |
The Selection Committee will determine a “short list” of selected candidates for final consideration. The selection of candidates is based on qualifications, job suitability, skills, abilities, motivational fit and organizational fit as determined from their application, testing, interviews, reference checks and vulnerable sector check. Candidates moving forward will receive an offer of employment. |
Below are answers to some frequently asked questions; however, please refer to the Information Guide for full answers and information regarding each stage in the recruitment process.
How do I apply? |
All applicants must apply online using the City of Richmond Hill’s online applicant tracking system. Any submission in any other form will not be accepted. Full instructions on the application process are provided in the applicant information guide. |
What are the minimum qualifications? |
In order to be considered for a career as a Richmond Hill Fire Fighter, you must meet the following eligibility criteria:
The full list of prerequisites and qualifications is provided in the information guide. |
Am I required to attach copies of my certificates to my application? |
Yes, the following documents and certificates must accompany your application:
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Is there a fee to apply? |
There is no fee to apply however if you are selected to move forward in the selection process, the fee for aptitude testing is $108.48 plus HST payable the day of testing. |
Will I be contacted regarding my application? |
We thank all candidates for their interest, however, only those under consideration will be contacted. |
Do I need a vulnerable sector check? |
A satisfactory Police Vulnerable Sector Check valid within 6 months of application deadline will be required as part of Stage 4 - Formal Interview. Note: Getting a Criminal Records Check document from your local police department may take some time. You can start this process sooner but doing so is completely voluntary. Any costs associated with obtaining these documents are the applicant’s responsibility. |