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Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

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905-771-8800

access@richmondhill.ca

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Monday through Friday, 8:30 a.m. to 4:30 p.m.

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Employment

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HomeOur ServicesEmployment

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Current Opportunities

Richmond Hill launched a new job site in July 2019. Please choose Current Job Openings to search for positions. All candidates need to create a profile in the new site. Internal candidates must choose Current Job Openings and then choose the link under Richmond Hill Employees.

Current Job Openings

How to Apply

You can apply for available employment opportunities through our online application system. To get started:

  1. Visit our job site to search for current openings. Current employees must visit the site and apply through the Richmond Hill Employees link. 
  2. Click on the job you're interested in.
  3. Start the job application process by making a profile.
  4. After you successfully complete the application, you will receive an email acknowledging receipt of your application.
  5. Each time you visit, use the login option to update your information and to apply. You only need to make a profile once.

We'll only contact you if you're selected for an interview. Applications are protected through the Municipal Freedom of Information and Protection of Privacy Act and following the Municipal Act, personal information gathered through your resume submission is used for employment purposes only. We keep your resume for six months from the date you submit it.

The Manager, Employee and Labour Relations, Compensation and Recruitment will answer any questions you have about the collection of this information.

Don't have Internet access? You can use the computer in Access Richmond Hill on the Ground Floor of the Municipal Offices (225 East Beaver Creek).

Richmond Hill's Corporate Values and Leadership Competencies

Values

Richmond Hill Corporate Values - Care, Courage, Collaboration and Service

Richmond Hill is passionate about exceptional public service and we work together to demonstrate how we care about each other and the community we serve. Our corporate values help our decision-making and identify what our organization cares about, and they apply corporately to our culture and day-to-day activities and responsibilities. Care, Collaboration, Courage and Service are the words that describe this − what we do, who we are, and how we interact with each other and our community. They help frame a common understanding of how we should interact with each other, and with residents, visitors, businesses and other stakeholders. 

 

Care
  1. Is respectful and understanding with colleagues, staff and the community
  2. Treats people with dignity, respect, courtesy, politeness and kindness
  3. Listens to and considers other viewpoints, even if different than your own
  4. Encourages others to express opinions and ideas
  5. Analyzes problems without assigning blame and works to find a solution
  6. Uses people's ideas to change and/or to improve work
  7. Gives credit where credit is due
  8. Takes an active interest in understanding what motivates, inspires, and drives others
  9. Takes responsibility toward others and in our jobs - takes ownership for actions
Collaboration 
  1. Open to and encourages colleagues (and the community where required) to foster discussion and dialogue when developing policies, procedures or designs
  2. Actively engages with those with different views
  3. Works with colleagues in other divisions/departments on multiple and/or complex issues (e.g., by-law compliance, legislative compliance)
  4. Brainstorms and shares ideas with others to accomplish a common goal
  5. Is open and responsive to compromise
  6. Treats everyone as equals
  7. Fosters a team-based approach to resolving issues and developing solutions
  8. Creates a culture of partnerships (versus dependence)
Courage 
  1. Raises difficult issues
  2. Provides honest, important and constructive feedback to others, including Members of Council, the Executive Leadership Team and colleagues with care and respect
  3. Identifies obstacles to success and suggests ways to overcome them
  4. Admits to mistakes and learns from the experience
  5. Brings unsafe working conditions and/or equipment to the attention of management
  6. Willing to question the status quo (with care and respect) and take informed risks
  7. Stands up for self and others when not being treated respectful
Service 
  1. Provides exceptional public service to the community and to colleagues
  2. Is a role model for and inspiration to other employees
  3. Follows guidelines, policies and by-laws to efficiently and effectively serve and protect the community
  4. Seeks opportunities for growth and development, including proactively identifying and implementing innovative service solutions, such as suggesting other ways of doing things

Leadership Competencies

The purpose of Richmond Hill’s Leadership Competencies is to create a shared vision, and a strong identity and culture. It also supports Richmond Hill’s Human Resources’ processes and practices, such as recruitment and selection, learning and development, performance management and workforce planning. The Leadership Competencies ensure Richmond Hill hires, promotes and develops leaders with the skills and behaviours to achieve our vision, mission and Strategic Plan. 

Leadership Competencies outline the critical success factors for the performance of our staff at all levels of the organization: 

Shapes the future
Anticipates and understands emerging trends and needs, brings vision and strategic direction, and identifies and applies innovative solutions to leave the organization better than when you arrived.
Navigates and leads through complexity and change
Leads and successfully adapts to internal and external change in a complex public sector environment with multiple stakeholders and competing demands.

Builds people and culture

Empowers, supports and invests in staff and corporate culture.
Cultivates open communication
Develops, fosters and demonstrates open communication to involve, engage and inspire others.

Demonstrates personal leadership 

Having self-awareness and taking personal responsibility about one’s impact on others and striving for continuous personal growth and development as a leader.
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