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The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

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access@richmondhill.ca

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Federal Services

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Home/Find or Learn About/About Government/Federal Services

More in this Section...

The Government of Canada offers individuals and businesses a number of different services. These federal services are for citizens and people outside of the country who are planning to make Canada their new home. Federal services are managed by Service Canada. You can connect with Service Canada online, by phone or in person.

Some of the most frequently used services include:

  • Canada Post
  • Canada Revenue Agency
  • Immigration services
  • Passport services
  • Seniors services

Learn about provincial services and services in York Region.

Canada Post
Canadian postal services run by Canada Post include both physical and electronic delivery solutions for Canadians. A Board of Directors acts on behalf of Canada Post's shareholder, the Government of Canada, to provide guidance and supervision on issues related to Canada Post.
Canada Revenue Agency
The Canada Revenue Agency (CRA) manages tax laws for the Government of Canada. The CRA also manages tax laws for most provinces and territories in Canada. There a number of tax-related benefit and incentive programs also handled by the CRA. The CRA can help Canadian citizens with concerns about their income taxes, individual and business tax returns and other tax-related questions.
Immigration services
The Government of Canada's immigration and citizenship services help people:
  • Apply to visit Canada
  • Apply to work in Canada
  • Apply to immigrate to Canada
  • Apply for citizenship
  • Apply for a permanent resident card
  • Apply for refugee protection
  • Check to status of an application
Passport services
Passport services are also managed by the Government of Canada. You must be a Canadian citizen to apply for a Canadian passport. You can also use passport services to renew your passport or apply for a passport for your child.
Seniors services
The Government of Canada has a number of federal services available for seniors. There are online services and forms related to the Canada Pension Plan (CPP) retirement pension and the Old Age Security (OAS) Pension. Other services for seniors include:
  • Income assistance
  • Legal assistance
  • Assisted living
  • Education and training
  • Employment
  • Saving plans
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