The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We recognize the value of participating in recreation and culture activities and believes all residents, regardless of financial circumstances, should be able to enjoy the programs and services offered through the Community Services Department.
The Fee Assistance Program supports Richmond Hill residents in participating in recreation and culture activities. Each year eligible families can be approved to receive a subsidy of up to $100, twice a year, for each family member to put towards various programs and services offered by the Recreation and Culture Division. Those approved will receive a coupon code so that the funds can be applied to their program registration or membership.
The coupon code must be used within the approved year. If the funds are not used for programs in that calendar year, the coupon will no longer be available.
To apply for the Fee Assistance Program complete the online application form.
For this form in an alternate format please contact the Community Development Coordinator.
What is included? |
Fee Assistance coupons can be applied to the registration fees for Recreation and Culture registered programs and memberships such as:
The Coupon cannot be applied to the following fees:
|
Who qualifies for Fee Assistance? |
The Richmond Hill Fee Assistance Program is for people who:
|
What is the application process? |
Submissions must include:
All of the required documentation, which includes:
Submitting your application one of the following ways:
The review process can take up to three weeks. |
Frequently Asked Questions |
1. Where do I submit my form?
2. When can I register for a program?
3. Does approval of my application guarantee my program choice?
4. Can I transfer my subsidy to someone else?
5. Once my subsidy is approved, how often do I need to apply?
6. How do I register for programs, if my application is approved?
|
There is also a Richmond Hill Chapter of the Canadian Tire Jumpstart program. The Jumpstart program helps kids whose families can't afford organized sports and other recreational activities.
York Region offers subsidies for children from families with low income to take part in recreation programs and day camps offered by local municipalities. Please visit or call Access York 1-877-464-9675 for more information and to see if you qualify.