Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Parking
Parking and By-law Portal
Richmond Hill’s parking and by-law portal allows you to:
- Pay parking and by-law tickets (penalty notices);
- Purchase a Temporary Parking Permit from one convenient location (registration and login required); and
- Dispute a parking or by-law penalty notice (visit our Dispute a Penalty Notice Page to learn more). Note: Penalty notice and licence plate numbers are required.
To access Richmond Hill’s Parking and By-law Portal, please use one of the following web browsers: Chrome, Firefox or Microsoft Edge.
Pay Parking at Lake Wilcox Park
Pay parking at Lake Wilcox Park is in effect from April 1 to September 30 each year. Free parking permits for Richmond Hill residents are currently available through the Parking and By-law Portal. Click on "Obtain a Parking Permit" and create an account or enter your existing login information.
Free resident permits are linked to a license plate number and residents can obtain one permit per household online. If a Richmond Hill household requires more than one free permit for the Lake Wilcox Park parking lots or have previously registered a vehicle plate and require assistance, please contact Parking at 905-771-8860 from Monday to Friday between 8:30 a.m. to 4:30 p.m., or email parking@richmondhill.ca. A valid reason for requiring more than one permit is required (i.e., a second permit will be issued for accessibility reasons, for Oak Ridges Community Centre users or if there are tenant/property owner arrangements at a particular address). Carpooling is strongly encouraged.
Parking regulations
Richmond Hill's Parking Control Section enforces the rules and regulations of our Parking Regulation By-law on public and private property. The Parking Regulation By-law includes a number of rules about parking on public and private property. View some of Richmond Hill's parking rules below.
| Overnight street parking from December 1 to March 31 - $75 fine |
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There is no parking on any street between 1 a.m. and 7 a.m. from December 1 to March 31. Parking during these times will result in a $75 fine. There are signs at all border entry points to let you know about the parking restrictions. |
| Overnight street parking from April 1 to November 30 - $50 fine |
| There is no parking on any street between 3 a.m. and 6 a.m. from April 1 to November 30. Parking during these times will result in a $50 fine. Signs are posted at border entry points to let you know about the parking restrictions. |
| Parking during a declared Winter Event, or so as to interfere with Winter Operations - $100 fine |
| Vehicles parked on any street during a Winter Event, or so as to interfere with Winter Operations may be towed. There is a $100 fine for drivers who don't move their cars off the street during snow removal. |
| Accessible parking spaces - $350 fine |
| There is a fine of $350 for using an accessible parking space without the appropriate permit. This regulation follows the Ontarians with Disabilities Act. |
| Too close to fire hydrant - $100 fine |
| It is the law to park at least 3 metres away from all fire hydrants. There is a fine of $100 for parking closer than 3 metres to a fire hydrant anywhere. |
| Park in a fire route - $200 fine |
| There is a fine of $200 for parking in a fire route. These routes are clearly marked with signs. |
| Parking more than 3 hours - $30 fine |
| There is a fine of $30 for parking on any street for more than 3 hours between the hours of 6 a.m. and 5 p.m. (but be aware of our seasonal overnight parking rules). There are signs at all border entry points to let you know about these parking restrictions. You can buy a temporary parking permit to park for more than 3 hours or overnight on a Richmond Hill street. |
| Parking on boulevards - $40 fine |
| Parking is prohibited on any boulevard, which is the area between the travelled roadway and a property line. A boulevard does not include the apron of a driveway (the front of your driveway beginning from the road). There is a fine of $40 for parking on boulevards. |
| Prohibited areas - $40 - $50 fine |
| There are signs to show areas where there is no parking allowed anytime or no stopping allowed anytime. There is a $40 - $50 fine for drivers who park in any of these areas. |
| Obstructing a sidewalk - $50 fine |
| Vehicles can't obstruct the use of sidewalks in anyway. There is a $50 fine if any portion of your vehicle overhangs the sidewalk. |
| Park within 30cm of curb - $40 fine |
| When parking on any street, your vehicle must be parallel to the curb or boundary of the street, and not more than 30cm (12 inches) from that curb/boundary. There is a $40 fine for this infraction. |
| Park on Municipal property where not authorized - $40 fine |
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When parking on Municipal property, your vehicle must be within a designated parking space. |