Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Parks, Recreation and Culture Plans
Parks Plan, Recreational Plan and Cultural Plan Review
Parks, recreation and cultural opportunities are vital to Richmond Hill’s quality of life and identity. The 2013 Parks Plan and Recreation Plan along with the 2011 Cultural Plan are presently the guiding documents that provide high-level direction to the City. A review of the Parks Plan, Recreation Plan and Cultural Plan will enable Richmond Hill to continue to provide an active and healthy, environmentally sustainable, and culturally vibrant system that utilizes a lifecycle costing approach.
The City is initiating a coordinated review of these three Plans to guide parks, recreation and culture needs to 2031. As part of the Background Stage of this project, we need your input to help guide decisions about Richmond Hill's parks, recreation and cultural programs and facilities for the next 10 years.
Public engagement
Thank you to everyone who took the time to fill out the online survey (June 18 - July 9). The survey is now closed and winners of the draw will be notified directly.
More chances to have your say will be coming in fall 2021/winter 2022. Subscribe to "receive email update" below to be notified.
Parks Plan
Richmond Hill's Parks Plan and Parkland Dedication By-law guides the development of new and revitalized parks and outdoor recreation facilities for the next 20 years. We conducted extensive research and asked for the community's feedback to develop the Parks Plan to guide Richmond Hill's future.
Please contact planning@richmondhill.ca for a copy of this document.
Recreational Plan
The Recreation & Culture Division depends on the Recreation Plan to guide future direction of recreation facilities, programs and services. The Recreation Plan is developed with input from the community and recommends actions to address current and future needs of those who live, work and play in Richmond Hill.
Cultural Plan
The Richmond Hill Cultural Plan guides cultural development, ensuring that culture is a part of all facets of the City’s planning and decision making; where diversity, gender and age are reflected in all aspects of cultural expression and where an authentic and distinctive identity inspires a creative spirit. The Cultural Plan was developed following an extensive consultation process and reflects the needs, aspirations and vision of the community.