The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Parks, recreation and cultural opportunities are vital to Richmond Hill’s quality of life and identity. The 2013 Parks Plan and Recreation Plan along with the 2011 Cultural Plan are presently the guiding documents that provide high-level direction to the City. A review of the Parks Plan, Recreation Plan and Cultural Plan will enable Richmond Hill to continue to provide an active and healthy, environmentally sustainable, and culturally vibrant system that utilizes a lifecycle costing approach.
The City is initiating a coordinated review of these three Plans to guide parks, recreation and culture needs to 2041. As part of the Background Stage of this project, public consultation (which will likely be virtual given the on-going COVID-19 pandemic) will be initiated in the Spring of 2021 – please check back for updates.
Richmond Hill's Parks Plan and Parkland Dedication By-law guides the development of new and revitalized parks and outdoor recreation facilities for the next 20 years. We conducted extensive research and asked for the community's feedback to develop the Parks Plan to guide Richmond Hill's future.
For an accessible version, contact Manager of Park & Natural Heritage Planning.
The Recreation & Culture Division depends on the Recreation Plan to guide future direction of recreation facilities, programs and services. The Recreation Plan is developed with input from the community and recommends actions to address current and future needs of those who live, work and play in Richmond Hill.
The Richmond Hill Cultural Plan guides cultural development, ensuring that culture is a part of all facets of the City’s planning and decision making; where diversity, gender and age are reflected in all aspects of cultural expression and where an authentic and distinctive identity inspires a creative spirit. The Cultural Plan was developed following an extensive consultation process and reflects the needs, aspirations and vision of the community.