Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Saturday and Sunday, 9 a.m. to 3 p.m
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The Urban Forestry Section of our Community Services department takes care of public trees on Richmond Hill lands, streets, open spaces and parks. The section also responds to reports of damaged municipal trees.
An inspection of the reported tree will determine the steps needed to address the issue. Work may be schedule for a later time when other work will be taking place in the area.
To report a public tree in need of attention, fill out and submit the online service request form.