Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Healthy Yards Program provides the community with information and materials to help take care of your lawn, trees and garden and help improve the natural environment. The Program also offers residents the opportunity to buy native plant kits, backyard composters and rain barrels at an affordable cost every spring.
Native plant is a term used to describe plants that occur naturally and have existed for many years in a given area. Why grow native plants?
- They are adapted to local climate and soil conditions and therefore require less water and maintenance.
- They improve local biodiversity by providing habitat and food for birds, mammals and insects.
Healthy Yards Plant and Garden Sale on Now!
Create a beautiful garden at a low cost until Wednesday, May 8 (or while quantities last).
Richmond Hill residents can pre-order native trees, shrubs, perennial flower kits (sun or shade), rain barrels and/or composters. York Region residents outside of Richmond Hill can pre-order rain barrels and composters only.
View the 2019 Healthy Yards Plant, Rain Barrel and Composter Guide for full descriptions of the sale items.
| How to order |
OnlineYou can purchase items through the Healthy Yards Plant and Garden Sale Online Store and pick up your orders on Saturday, May 25, 2019. Please see below for more information. In PersonIf you would like complete your order in person, please email naturalenvironment@richmondhill.ca or call 905-771-9996, ext. 6443 to set up a time. |
| Pickup information |
Order distribution date and locationSaturday, May 25, 2019 between 10 a.m. and 2 p.m. at the Healthy Yards Event and Public Works Open House being held at Richmond Hill's Operations Centre, 1200 Elgin Mills Road East. |
| Terms and conditions |
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All orders must be picked up on distribution day. No special arrangements will be made.
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If you have any questions, please email us at naturalenvironment@richmondhill.ca.
Healthy Yards Event
The 2019 Healthy Yards Event will take place on Saturday, May 25 from 10 a.m. to 2 p.m. at the National Public Works Week Open House held at Richmond Hill's Operations Centre located at 1200 Elgin Mills Road East.
At the Healthy Yards Event, residents can:
- NEW for 2019! Become a part of Richmond Hill's Butterflyway with the purchase of a pre-ordered wildflower kit
- Pick up pre-ordered plants, backyard composters and rain barrels
- Get free wood chips
- Get free expert advice on backyard naturalization and organic lawn care
- Win gardening prizes
Free Gardening Workshops
There are three free gardening workshops being offered for spring 2019:
- Designing Your Yard with Native Plants - Bayview Hill Community Centre - Thursday, April 18 from 7 - 8:30 p.m.
- Attracting Pollinators to Your Garden - Richmond Hill Central Library - Sunday, May 5 from 1 - 2:30 p.m.
Backyard Tree Planting Program
The Backyard Tree Planting Program provides trees to residents at a reduced price.
| LEAF Backyard Tree Planting Program |
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Trees range from 5' to 8' and costs range from $150 to $220. The cost of the tree includes a site consultation with a tree specialist, one tree and full planting service. You can also get shrubs, native garden kits and edible garden kits.
The Program is a partnership between Richmond Hill, York Region and the Local Enhancement and Appreciation of Forests (LEAF). LEAF has planted more than 17,000 native trees and shrubs in residential backyards since 1996.
Call LEAF at 416-413-9244 for more information about their program.
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Richmond Hill Blooms
Are you proud of your healthy yard and beautiful garden? Richmond Hill Blooms is an event that allows the community to showcase the best gardens in Richmond Hill. Learn how to nominate a garden for the annual Richmond Hill Blooms contest.
Backyard Habitat Certification
The Canadian Wildlife Federation's Backyard Habitat Certification Program recognizes the amazing efforts Canadians are taking to meet the habitat needs of wildlife.
| Get Certified! |
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The Canadian Wildlife Federation allows individuals to have their property certified by officially designating their gardens as wildlife friendly. Whether you have a small patio or acres of land, your property may receive certification once specific criteria and established best practices are met.
Visit the Canadian Wildlife Federation website for more information. You can also find helpful gardening resources on the Backyard Habitat and Native Plant Encyclopedia webpages.
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Other Resources
| Master Gardeners |
| Master Gardeners of Ontario Inc. is a group of trained and certified volunteers who give gardening advice to the general public. |
| North American Native Plant Society (NANPS) |
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NANPS is a charitable organization concerned with preserving native plant habitat in wild areas and restoring indigenous flora to developed areas. Their key purpose is to provide information and inspire an appreciation of native plants with an aim to restoring healthy ecosystems across the continent. They offer resources on native plant gardens including workshops and an annual plant sale. |
| Richmond Hill Garden and Horticultural Society (RHGHS) |
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The objective of the Richmond Hill Garden and Horticultural Society is to promote interest, involvement, education, and improvement in all areas of horticulture, thereby providing beauty and enjoyment throughout the community. Become a member to access resources and view upcoming guest speakers. |
| Toronto and Region Conservation (TRCA) |
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Toronto and Region Conservation offers a number of fact sheets providing information on how to create a healthy yard, including natural lawn care, wildlife habitat and rain gardens. |
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Richmond Hill's Community Garden Programs |
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Community gardens provide residents with a number of social and environmental benefits including opportunities to engage in a healthy recreational activity, spend time with friends and neighbours, meet new people, grow and/or learn about growing nutritious food, as well as ornamental and native plants. Richmond Hill offers two community garden programs - rental of plots at allotment gardens to grow vegetables and support for groups who would like to start a community garden on public land. |