Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Diversity, Equity and Inclusion
We are taking steps to ensure Richmond Hill services and policies reflect the city’s diversity and are equitable and inclusive. Our first step is to develop a Diversity, Equity and Inclusion Strategy and Action Plan.
Thank you to everyone who shared their thoughts on City Services, by completing our survey or participating in a workshop. The Strategy and Action Plan will be presented to Council at the March 22 Committee of the Whole meeting. Visit the Council and Committee Meetings webpage for more information.
Equity and Inclusion Online Survey - Closed
Richmond Hill’s Equity and Inclusion Survey was available from November 16 to December 9. Thank you to all who completed a survey. Winners of the $50 Visa gift cards will be chosen randomly and contact individually.
Workshop Discussions - Thanks to everyone who participated
| Workshop | Date/Time/Location | Register |
|---|---|---|
| Virtual Workshop | Tuesday, November 29, 7 - 9 p.m. |
Workshop complete |
| In Person Workshop |
Thursday, December 8, 7 - 9 p.m. Elgin Barrow Arena, 43 Church Street South in the "Richmond Hill Room" Free parking near the entrance on the east side of the building |
Workshop complete |
Please subscribe to this page (click Receive Email Updates below) to be updated about the Diversity, Equity and Inclusion Strategy. We hope you’ll participate in building the Richmond Hill you want to be part of for many years to come.