Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Environment Strategy
Richmond Hill has a long tradition of working with the community to protect our natural environment. Since 2014, the City has built on this tradition by implementing our Environment Strategy, "Greening the Hill: Our Community, Our Future." Its mission is to create a healthier environment through:
- Responsible community development
- Reliable municipal management
- Effective community programming
View the Public Guide to the Environment Strategy.
View the Environment Strategy 2021 Accomplishments highlight sheet.
Environment Strategy Update Gets the Green Light!
Richmond Hill Council has approved an update to the City’s 2014 Environment Strategy, Greening the Hill: Our Community, Our Future. The Environment Strategy update, which was developed with help from the community, builds on our successes and brings a stronger lens to how we can all work together to protect our environment as the city grows and climate change impacts intensify.
The original Strategy’s vision and mission continue, with minor updates to improve clarity.
- Vision – Richmond Hill: a community that protects, enhances and restores its natural environment.
- Mission – To achieve our vision by engaging and inspiring residents, leading by example and encouraging sustainable growth.
Our focus will also shift from what we want to protect, enhance and restore to how we can protect, enhance and restore our local environment.
Read the Environment Strategy Update
Thanks to everyone who participated in the public consultation process! Your feedback helped inform the final update.
If you have any questions, email us at greeningthehill@richmondhill.ca.
Spring Greening Speaker Series
Thank you to all our speakers and participants in the Spring Greening Speaker Series! Video recordings of the presentations are available on the City's YouTube page, which you can access through the links below.
| Video Link | Date | Speaker | Topic |
|---|---|---|---|
| Video Recording of Session 1 Presentation | Wednesday, April 27 | Sean Smith Proprietor of Crooked Farmz |
Greening your Soil: Healthy soil for healthier gardens, plants, and home-grown food |
| Video not available | Tuesday, May 3 |
Lorraine Johnson |
Greening your Yard: Bring nature into your yard with Native and Edible Plants |
| Video Recording of Session 3 Presentation | Tuesday, May 10 |
Julie Hordowick York Region Waste |
Greening your Garbage: Reduce your waste footprint with a Circular Economy approach |
| Video Recording of Session 4 Presentation | Tuesday, May 17 |
David Simor Director, The Centre for Active Transportation (TCAT) |
Greening your Ride: How Walking and Cycling can work in Richmond Hill |
| Video Recording of Session 5 Presentation | Tuesday, May 24 |
Cara Clairman |
Greening your Vehicle: Driving the Electric Vehicle rEVolution |
Environmental Scorecard
Richmond Hill’s first Environmental Scorecard uses key indicators to show progress on our efforts to protect, restore and enhance our natural environment. Covering the years 2015 to 2019, the indicators are grouped into three categories:
- Greening our Consumption (waste; water use; energy and GHG’s)
- Greening our Natural Spaces (water quality and stormwater management; trees; biodiversity; community gardens)
- Greening our Growth (sustainable development; transportation)
View the Environmental Scorecard.
How to get involved
Learn about our Environmental Initiatives.
View our calendar for upcoming green events and projects.