COVID-19

• Waste collection will continue.
• Large appliance collection will continue.
• Garbage tags are not available for purchase while our facilities are closed. As a result, the garbage limit has been increased from 3 items to 6 during this time.
• Sales and exchanges of green bins and blue boxes are suspended until further notice.

• Effective Friday, March 27, York Region’s Public Waste Depots are only accepting garbage and Household Hazardous Waste (HHW) at their respective sites, until further notice. Please visit york.ca/wastedepots for more information.

• To protect customers and staff, the York Region Community Environmental Centers are no longer accepting cash until further notice. Debit, MasterCard and Visa continue to be accepted. Please visit york.ca/wastedepots for more information.

Note:

• To help keep our residents and contracted waste collection staff safe, the City would like to remind residents to continue carefully bagging all garbage and green bin materials in plastic bags, including used wipes, tissues, napkins, and paper towel to safely contain this material.
• Continue to use good hygiene practices when handling any waste containers and materials, including washing your hands before and after handling the waste, as well as regularly cleaning your containers using soap and water.

Visit the Garbage and Recycling page.

• Residents and businesses are encouraged to make payments on their original tax and water due dates, however the City recognizes under the current unique circumstances some residents and businesses may require additional time.
• Account holders on the pre-authorized debit program have the option to delay their May and June monthly tax withdrawals by contacting Access Richmond Hill at access@richmondhill.ca or 905-771-8800. 
• Richmond Hill has moved the May 1 property tax installment due date to June 1.
• Richmond Hill will continue to waive penalties and interest on late property tax payments through May 31, 2020.

Visit the Property Tax Billings page.

• Richmond Hill will continue to distribute water bills but there will be no penalties for late payments accrued through May 31, 2020. 
• Water meter maintenance involving entering an occupied residence is on hold until further notice. 

• The City has suspended enforcement of prohibitions against overnight street parking, and cancelled the Temporary Parking Permit program. Residents can now park overnight on streets without the need to purchase a permit provided vehicles are parked in accordance with other parking rules posted on the Parking page.
• The City has suspended enforcement of the 3 hour maximum on-street parking regulation which applies between 6 a.m. and 5 p.m.
• The City has suspended enforcement of parking regulations in school zones (this includes Monday to Friday restrictions on stopping, parking and standing within 500 metres of schools).
• The City has suspended enforcement of Noise By-law prohibitions which apply to after-hour delivery of supplies to retailers.
• Until further notice, all in-person Screening Review appointments will be conducted by phone interview.

Visit the Parking page.

• The City will continue to accept and review development applications. Applicants are asked to submit documentation via courier.
• The City will continue to issue all development application related documents (including Site Plan Agreements, Pre-Submission Letters, Circulation Comment Summaries, etc.).  This documentation will be forwarded via Canada Post or courier.
• The City will continue to execute agreements and accept executed agreements by scheduled appointments.
• Development Engineering and Transportation staff will continue to do limited inspections of Grading Inquiries, Traffic Inquiries and Site Alteration/Single Family Permits, provided no public contact is involved

Visit the Planning Development page.

• Building and sign permit applications can be made by mail, courier or drop-off. City staff will contact individuals regarding building permits that are ready for pick-up. Appointments will be scheduled and will take place at the Access Richmond Hill counter (ground floor, 225 East Beaver Creek Road). We will advise of any outstanding fees, charges, etc. when the permit is ready to be issued.

Visit the Building Permits page or the Sign Permit page.

• There will be no inspections related to dwelling units for interior alterations, additions, finishing a basement etc. until April 6.
• There will be no inspections related to other occupancies where a premise, suite or unit is occupied by the public until April 6.
• Inspections of non-occupied premises may occur; however, the Building Official may refuse to conduct an inspection if they believe that their personal health and safety is at risk.

Visit the Building Inspections page.

To determine how your property is zoned and the applicable by-law please see the zoning index map. For additional zoning by-law information, please email us at planning@richmondhill.ca. Phone service is not available at this time.

Compliance letters and related requests are available. Contact us at 905-771-8810 or building@richmondhill.ca. Please note, we cannot offer expedited service at this time.