Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Help for Businesses
Richmond Hill drives economic growth through innovation. The Economic Development division focuses on building partnerships and entrepreneurship programs and services that help local businesses thrive.
Support for Richmond Hill Businesses
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CLIC: Centre for Local Innovation and Collaboration |
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| The Centre for Local Innovation and Collaboration (CLIC) is an innovative partnership between the City of Richmond Hill, OCAD University, Centennial College and eCampusOntario. CLIC’s Human-Centred Design program assists early-stage startups and scale-up businesses with their research, design and innovation challenges and connects businesses with post-secondary research programs, potential funding sources and opportunities.
Applications are now open for the September cohort! Apply by submitting an Expression of Interest Form available on our Centre for Local Innovation and Collaboration page. |
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Small Business Enterprise Centre |
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The Richmond Hill Small Business Enterprise Centre (RH-SBEC) is an innovative partnership between the Province of Ontario and the City of Richmond Hill, belonging to a network of 54 Small Business Enterprise Centres across Ontario that offers entrepreneurs various tools to start and grow their businesses. We are a one-stop source of resources that provides information, education, and access to services and programs that enable Richmond Hill's entrepreneurs and small businesses to grow and thrive. For more information on programs, services and events, visit the Small Business Enterprise Centre. |
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Community Improvement Plan Grants |
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The CIP supports new office development in Richmond Hill’s designated centres, corridors and older business parks. It also supports the Village Business Improvement Area revitalization by offering incentives for façade improvements, enhanced landscaping and new signage. Businesses and property owners can take advantage of one or more of these financial grants. For full eligibility, program details and/or to apply, visit the Community Improvement Plan - Grants page.
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Approvals Plus |
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Approvals Plus provides business owners with support to facilitate the development application process through a dedicated Program Manager. The program offers applicants of non-residential development applications including expansions, additions and new builds the convenience of a single point of contact to coordinate with the Planning and Regulatory Services Department. This can help to reduce application processing times and improve the customer experience. The dedicated program manager offers early stage scope assessment to align applicant needs and expectations with City processes in order to streamline and provide the big picture from the start. For more information visit our Approvals Plus page. |
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Feature Friday |
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Our #FeatureFriday Campaign helps promote Richmond Hill Businesses on our social media channels (Twitter, Facebook, LinkedIn, and Instagram) each Friday. Send us your business profile, social media handles, promotions, team building event or any other content you want to be featured for along with some photos and/or a graphic. Our team will put together posts that will feature your business and give you exposure to our audience. To get started, email us at ecdev@richmondhill.ca |
Regional, Provincial and Federal Economic Programs
| York Region |
| Government of Ontario |
| Government of Canada |
Additional Resources
In helping businesses identify and achieve their goals, we work in close alignment with many industry partners and external organizations to collaborate and support innovation and growth. See below for sample resources we may refer our clients to.