The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
You can appeal your property assessment and in only some cases, your taxes.
You can appeal your property taxes for the reasons outlined in Section 357 and 358 of the Municipal Act, including the following reasons: property assessment class changes, demolition and razed by fire. You can start your tax appeal by mailing a letter to Revenue Services, explaining the change to your property and when that change happened.
The last day to file your tax appeal for any taxation year is February 28 the following year.
For example, a tax appeal for 2024 will need to filed by February 28, 2025.
Mail or email your request to:
Richmond Hill, Revenue Services
225 East Beaver Creek Road
Richmond Hill ON L4B 3P4
The Municipal Property Assessment Corporation (MPAC) determines the assessed value of your home. If you believe that the assessed value of your home is higher than similar properties in your area, you can file an appeal directly with MPAC.
Residential, farm or managed forest property owners must fill out and file a Request for Reconsideration (RfR) with MPAC by the date listed on your assessment notice. MPAC will then give you a notice of decision and give you 90 days to file an appeal with the Assessment Review Board.
For other property types, you can either file a RfR with MPAC or file an appeal with the Assessment Review Board.
For more information about filing property assessment appeals contact MPAC.
Mail or email your request to:
Richmond Hill, Revenue Services
225 East Beaver Creek Road
Richmond Hill ON L4B 3P4