Permit applications must be submitted to the Facility Booking Clerk at least 10 business days before your event. Applications are processed as soon as possible. Please note that some requests are processed ahead of others due to the date of the event.

Each permit outlines any requirements and service charges.

Let us know as soon as possible if you need to cancel a booking to avoid higher cancellation fees.

Cancellation Provisions:

After a contract permit is signed, single or occasional use cancellations will be permitted only if initiated by the contract holder and under the following conditions:

• Two weeks’ notice – a full refund will be processed, less the Administration Fee 
• Less than two weeks’ notice – a refund will be processed, less 50% of the permit fee 
• Less than 1 week notice - No refund will be issued 

You will be financially responsible for facility rentals, as booked, if unused for your own reasons.

A damage deposit may be required dependent on event type.

You must pay the full hourly rental fee for the facility you've booked within 48 hours of confirming the booking. The following payment methods are accepted:

• Cheque made payable to Richmond Hill
• Money order made payable to Richmond Hill
• Visa
• Mastercard

Post-dated cheques are not accepted.

If your rental requires bond deposits, refunds are mailed 10 to 12 business days after your event.

Your booking will be cancelled if you don't make your full payment by the deadline of two weeks before your event.

Richmond Hill has some policies and procedures that must be followed for booking facilities in the community. This ensures a fair system for all members of the community to have the opportunity to book a facility.

• Facility Booking Guide
• Community Group Affiliation Policy
• Municipal Alcohol Policy

To minimize single-use plastics in City facilities, permit holders and facility guests are encouraged to replace single-use items with reusable alternatives whenever possible. 

All fees and rates subject to HST.

For Large events you may be required to pay a damage deposit to secure your event. 

Prime time is Monday to Friday from 5 – 11 p.m. and Saturday, Sunday & Statutory Holidays 
Non-Prime time is Monday to Friday from 9 a.m. – 5 p.m.

What's provided?

Richmond Hill's Community Services Department provides the following to people who wish to rent one of our facilities:

• Booking assistance
• Use of the area specified by the permit
• Tables and chairs
• Copy of the Municipal Alcohol Policy

You are responsible for providing other items, including:

• Special occasional permit
• Any alcohol or mix for drinks
• Table coverings
• Dishes, cutlery or coffee maker
• Catering services
• D.J., music or band and equipment
• Set-up and clean-up staff
• Smart Serve Certified bartenders

Please don't use tape on the walls of any of our facilities to put up decorations.

Call Access Richmond Hill at 905-771-8800 for more information about facility bookings.