Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Animal Licences
Richmond Hill requires all dogs to be licensed. Licence tags are easy to get and cost effective. They are valid from January 1 to December 31 each year.
Where can I buy a dog licence?*
Purchasing or renewing your dog licence is easy:
- Online
- Richmond Hill Municipal Office at 225 East Beaver Creek Road
- Community Centres (except Langstaff CC, Richmond Green and Wave Pool)
- Select local pet stores and veterinary clinics
Lose your dog tag? Purchase a replacement tag online.
* Does not include Service Dogs.
Licences for Service Dogs
To obtain a dog licence for a Service Dog, please contact us at 905-771-0198.
Benefits of licensing your dog
- Supporting Richmond Hill's Animal Services. Sales of dog tags - including 100% of online dog tag sales - help fund Animal Services.
- The Free-Ride Home program should your dog get lost.
- Keeping up-to-date with vaccinations.
- Getting access to two off leash dog areas in Richmond Hill.
- Being a responsible pet owner.
How much does a dog licence cost?
| Type of Dog | Each dog per household | Reduced fee for seniors 65+ |
| Spayed or Neutered | $28 | $14 |
| Not Spayed or Neutered | $53 | $26.50 |
| Puppies, under six months old | $20 | $10 |
| Replacement tag | $5 | $5 |
What do I need to get a licence?
- Dog owner's contact information (name, address, phone number)
- Details about the dog (name, breed, colour, sex, age)
- Documentation that the dog has been spayed or neutered (if applicable)
- Date of last valid rabies vaccination
Who do I contact if my information has changed, such as my address or phone number?
Please contact the City of Richmond Hill By-law and Licensing Enforcement Office at 905-771-0198 to update the contact information associated with your dog's licence.