The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
During times of extreme heat, visit our facilities, pools, and splash pads to stay cool. Anyone can be impacted by extreme heat but those that are most vulnerable include older adults, infants and young children, people who work or exercise outdoors, and those with certain medical conditions. Please remember to check on friends, family and neighbours who may be at risk.
Check out our swimming schedule
Splash Pads (open between 9 a.m. and 9 p.m.)
It is important to keep in mind that extreme heat and humidity can cause serious health problems. Be sure to keep the following tips in mind in case of a heat event.
Symptoms of heat illness |
If you experience any of these symptoms, seek immediate medical attention. |
Stay cool |
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Drink extra fluids |
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Reduce physical activity |
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Please keep our Water Use Conservation By-law in mind.
For more information on heat warnings, please visit York.ca/ExtremeHeat or contact York Region Health Connection at 1-800-361-5653 or TTY 1-866-512-6228.