Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
During times of extreme heat, visit our facilities, arenas, pools and splash pads to stay cool!
Designated Cooling Centres
(Open during regular business hours. For more specific information about hours of operation, contact the facility directly).
Bayview Hill Community Centre and Pool
Elgin West Community Centre and Pool
Richvale Community Centre and Pool
Rouge Woods Community Centre and Indoor Bocce Facility
You can also stay cool at our pools and splash pads!
Splash Pads (open between 9 a.m. and 8 p.m.)
Pools (Regular swimming fees and admission standards apply. Click here for more information: Recreation Swim Schedule)