The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill will mail the Residential Final Tax Bills for properties on the regular instalment plan by the end of June. Mortgage and trust companies that pay property taxes will receive those tax bills directly.
Contact access@richmondhill.ca or 905-771-8949 if you do not receive your 2024 Final Tax Bill by July 15, 2024.
Final Taxes are payable in two instalments on Thursday, August 1, 2024 and Tuesday, October 1, 2024.
Your Final Tax Bill will be mailed to you by the end of June if you are in enrolled in the Pre-Authorized Debit Plan. The payment withdrawal dates for Due Date Plans are on August 1, 2024 and October 1, 2024. Withdrawals for Monthly Pre-Authorized Debit Plans are:
Learn about our Pre-Authorized Debit Plans or how to cancel your Pre-authorized Debit Plan.
There is no grace period for late tax payments. A penalty for non-payment will be added at a rate of 1.25 per cent of the instalment amount on the first day of default. In addition, interest will be added to unpaid taxes at a rate of 1.25 per cent per month on the first day of each month the account remains unpaid. Late payment penalties/interest cannot be removed by Council or staff. This policy is applied to all tax accounts to maintain fairness.
Payments made through your financial institution can take 3-5 business days to reach us which may result in the City not receiving your money until after the due date. Proof of payment will be required to correct this late payment issue.
Overdue notices will include an $9.00 administration fee.