Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Waste depots are operated by York Region. You can drop off your waste at a depot when:
- You want to dispose of items not collected at your residence/curb/etc.
- You have too much material to set out on your collection day
- You don't want to hold on to material until your next collection day
- You missed your collection day
Please note there is also a fee for dropping off regular garbage.
Some items are only accepted at specific waste drop-off depots. These items require special handling and include:
- Hazardous waste
- Electronics
- Cooking oil
- Tires
- Reusable items
Community Environmental Centre
Residents can conveniently drop off certain materials, including reusable goods, recyclables, building materials, appliances and metal goods at the Elgin Mills Community Environmental Centre (CEC).
- Goodwill Donation Centres are closed at York Region Community Environmental Centres until further notice. Please visit york.ca/bindicator for alternate reuse options.
For more information on the CEC and other York Region Drop-off depots including locations, hours and a full list of acceptable materials, visit York Region's website.