Garbage Tags and Bins

COVID-19 Update: In-person services have resumed at the Operations Centre reception and Access Richmond Hill. As a result, temporary online ordering of bins with home delivery is no longer available. Garbage tags can be purchased online (until October 1) or in-person. See details below.

Exchange Fee Update

Residents looking to exchange damaged or broken Richmond Hill labelled blue boxes and/or green bins can once again do so for free, as the exchange fee has been eliminated. This change is effective retroactive to June 22, 2021.

Refunds

If you paid to exchange a damaged Richmond Hill labelled blue box and/or green bin between June 22 and September 22, 2021 you will be issued a refund.

• If you paid to exchange your damaged bin online the fee will be automatically refunded to your credit card within two months.
• If you paid to exchange your bin in person from September 16, 2021 to September 22, 2021 you can obtain a refund by bringing your receipt to the Operations Centre during regular business hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. beginning on Monday, September 27. Refunds cannot be issued at Access Richmond Hill.

Note that refunds are limited to a maximum of two bins per household.

Garbage tags

Richmond Hill's current waste limit is three bags or items per collection - furniture items count as one item each. If you have more than three items you must use garbage tags for extra items to be collected.

Garbage tags are sold in sets of five for $10.90 (including HST).

How to buy garbage tags

Garbage tags can be purchased online for delivery by mail (until October 1) or in-person at the Operations Centre (1200 Elgin Mills Road East), Main Municipal Offices (225 East Beaver Creek Road) and any Richmond Hill Library.

Waste bins

Residents can purchase new bins or exchange their damaged Richmond Hill labelled bin(s). Standard blue boxes, large blue bins with lids, green bins and kitchen catchers are available. 

How to buy/exchange waste bins

Waste bins are available for in-person purchase at the Operations Centre (1200 Elgin Mills Road East) and at the Main Municipal Offices (225 East Beaver Creek Road). Damaged or broken Richmond Hill labelled blue boxes (22 gallon only) and green bins can be exchanged for free at the Operations Centre only.

Prices and fees

• Blue boxes:
  • Regular sized (22 gallon): $11.99 (includes HST)
    
  • Large (32 gallon with lid): $42.04 (includes HST)
    
• Green bins (12 gallon): $24.25 (includes HST)
  
• Kitchen catchers: $10.66 (includes HST)

If you are a resident in a newly built home (excluding custom built homes) you can get a free set of recycling and organics containers by bringing your Tarion certificate (with photo I.D.) to the Operations Centre (1200 Elgin Mills Road East).