The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Did you know Richmond Hill has emergency management programs and plans in place? We are committed to protecting our residents and property, and works collaboratively with all levels of government to ensure everyone’s safety and security.
Richmond Hill's Emergency Plan helps staff, emergency personnel and residents during emergency situations such as:
Our Emergency Plan:
The Emergency Operations Control Group and two other teams made up of alternates are responsible for putting the Plan into action and testing it once a year during our annual exercise.
Learn about how you can prepare yourself and your family for an emergency.