Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Saturday and Sunday, 9 a.m. to 3 p.m
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Fire and Emergency Services department has a Safety for Seniors Program. The program is for local seniors to teach them about possible safety issues around their home.
We offer lectures and workshops on a number of safety topics, including:
- Fire prevention
- Fall prevention
- Escape planning
- Emergency preparedness
Book a Safety for Seniors lecture or workshop.[AP1]
Home safety check
Our home safety check program helps older adults, who live in their own homes, to:
- install and maintain smoke alarms and carbon monoxide detectors
- identify fire hazards
- find solutions to lower the risk of fires
You can apply for a free home safety check if you:
- Are a Richmond Hill resident
- Live alone or as a senior couple in your own home
- Are at least 55 years of age
Contact the Richmond Hill Fire and Emergency Services, Fire Prevention Division at 905-883-5444 to request a home safety check.
Why do we need a safety program for seniors?
Older adults are more likely to be killed or injured by fire. About 30 per cent of fire related deaths in Ontario involve people 65 years of age and older. It is important to give seniors the education and tools they need to plan around their abilities and have a home free of fire hazards.