Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Streetlight Maintenance
Help us keep Richmond Hill's community safe by reporting streetlight issues. The Public Works Division will address the issue as soon as possible.
How to report a streetlight issue
Reporting a streetlight issue is easy with our online reporting system. Let us know where the streetlight is located by entering an address, street intersection or Pole ID number. You can also select a location on the map provided. Alternatively, you can contact Access Richmond Hill at 905-771-8800 to report streetlight issues.