Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Warming Centres
COVID-19 Update: Richmond Hill Community Centres and Arenas are currently closed. Please visit RichmondHill.ca/Covid19 for an up-to-date list of what’s open and what’s closed.
In the event of extreme cold temperatures of -15 degrees Celsius or lower, York Region will declare a cold weather event.
During a cold weather event, if you are experiencing homelessness, please visiti Emergency and Transitional Housing, contact the Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email TransitionalShelter.Line@york.ca.
For families with children, please contact Leeder Place Family Shelter by calling Blue Door at 1-888-554-5525.