Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Warming Centres
COVID-19 Update - Select facilities are currently open to the public. Visit RichmondHill.ca/COVID19 for more information on what is open.
The following Richmond Hill facilities are open daily to be used as a warming centre during extreme cold temperatures:
Community Centres
Bayview Hill Community Centre and Pool
Elgin West Community Centre and Pool
Richvale Community Centre and Pool
Arenas
In the event of extreme cold temperatures of -15 degrees Celsius or lower, York Region will declare a cold weather event.
During a cold weather event, if you are experiencing homelessness, please visit Emergency and Transitional Housing, contact the Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email TransitionalShelter.Line@york.ca.
For families with children, please contact Leeder Place Family Shelter by calling Blue Door at 1-888-554-5525.