Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Water Quality Report
Richmond Hill's water quality reports are available to the public. Ontario Regulation 170/03 states that these reports must be done each year. Richmond Hill's reports include information about water quality, how we get our water and our water works system.
Reports
View Richmond Hill's most recent water quality report:
View Richmond Hill's Water Distribution System Operational Plan.
How to get a paper copy of a report
Call
Call 905-884-8013 to get a copy of a Water Quality Report or view the latest report.
In-person
View the latest report in-person at any of the following locations:
Municipal Offices, Reception
225 East Beaver Creek Road
Richmond Hill, ON L4B 3P4
Operations Centre, Reception
1200 Elgin Mills Road East
Richmond Hill, ON L4S 1M4
Central Library, 3rd Floor Reception
1 Atkinson Street
Richmond Hill, ON L4C 0H5