April Storm Information

Road and sidewalk maintenance

Our crews are working as efficiently and safely as possible to ensure your roads and sidewalks are clear. Crews are continuing with plowing and salting operations throughout the day. Thick and heavy ice accumulation has created some challenges for our sidewalk plows and as a result operators are focused on clearing sidewalks along Regional routes. Crews will begin clearing sidewalks within subdivisions once it is safe to do so.

April 18, 4:30 p.m. - Our winter maintenance crews are continuing the plowing operations. Unfortunately, neighbourhood sidewalks will take significant time to clear, as our sidewalk plows are experiencing difficulty with moving the accumulation. 

View winter maintenance activity updates

Track plows online

Crews are out with backhoes clearing windrows and catch basins to prevent flooding. If you are able, you can help by clearing any catch basins near your property.

If you have any inquiries about road and/or sidewalk maintenance or you see a blocked catch basin, please contact Access Richmond Hill at 905-771-8800 or access@richmondhill.ca. 

Recreation programs and facility updates

All community centres and facilities are open and programs are running as scheduled.

For updates, please call our inclement weather hotline at 905-771-5487. 

Waste collection

Curbside collection for recycling (blue box), organics (green bin), garbage and yard waste collection will proceed as scheduled, however there may be delays as a result of the weather. Please contact Access Richmond Hill during regular business hours if you have questions about waste collection. 

Yard waste that is frozen into snow banks will be noted by our contractors and collected at a later date.

Tree damage

We're responding to reports about downed trees and branches on public property. To report damaged trees on public property, fill out the online service request form or contact Access Richmond Hill at 905-771-8800 or access@richmondhill.ca. 

General safety tips

• This weekend's mixed precipitation will result in higher than normal water levels/flows creating potentially hazardous conditions.  Please avoid any water's edge.
• Residents are urged to be careful outside as falling ice is causing some overhead hazards.
• Clear all the snow and ice from your vehicle's hood, roof, windows and lights before driving.
• If you must go out today, wear proper footwear so you don't slip and fall.
• Dress properly for the weather, including a hat, scarf, coat, gloves, socks and water-resistant shoes or boots.