Dispute a Parking Penalty

The Penalty Notice is issued by a Parking Enforcement Officer to an individual or corporation when they have committed a parking by-law infraction. The Penalty Notice contains a fine and due date.  You must respond to the Penalty Notice by the due date shown by either paying the fine amount or requesting a Screening. An image of a Penalty Notice can be seen below:

City of Richmond Hill Parking Enforcement Officers can issue a Penalty Notice by doing any of the following:

• Affixing it to the vehicle in a conspicuous place
• Handing it to the person having care and control of the vehicle at the time of contravention
• Sending it by mail to the vehicle owner’s last known address
• Sending it by email to the vehicle owner’s last known electronic mail address

Please note that Officers obtain photographic evidence with every Penalty Notice issued. Photographs will be available to you and the Screening and Hearing Officers should you request a review of your Penalty Notice. 

How can I pay a Penalty Notice?

There are four options to pay a Penalty Notice.

Pay Online:

Visit Richmond Hill's parking portal and follow the instructions.

Pay by Mail:

Write the number of the Penalty Notice on the front of your cheque or money order and make it payable to: City of Richmond Hill. Send the payment to:

Richmond Hill Parking Control

225 East Beaver Creek Road, 3rd Floor

Richmond Hill, ON L4B 3P4

Allow sufficient time for your payment to be delivered by the Due Date shown on the Penalty Notice.  Do not mail cash.

Pay in Person:

Pay in person with cash, cheque, debit, Visa or MasterCard at:

Access Richmond Hill, Ground Floor

225 East Beaver Creek Road, Richmond Hill

Drop Off Payment in Night Deposit Box: 

• Write the number of the Penalty Notice on the front of your cheque or money order and make it payable to City of Richmond Hill.

• Deposit the payment in the night deposit box located at the Municipal building's main floor entrance at 225 East Beaver Creek Road, Richmond Hill
• Do not deposit cash in the night deposit box.

Dishonoured cheques will be subject to an administrative fee of $43.

What do Screening and Hearing Officers do and how are they impartial?

If requested, a Screening Officer will review the administrative penalty contained in a penalty notice.

The Screening Officer may affirm, vary or cancel the administrative penalty.

If requested, a Hearing Officer will review the decision of the Screening Officer.

the City’s AMPS By-law and Policies clearly state the grounds upon which the Screening and Hearing Officer may affirm, vary or cancel the administrative penalty.

To ensure impartial decision-making, Council members and their relatives and persons indebted to the City (beyond property taxes) are NOT eligible for appointment. Both Screening and Hearing Officers are bound by the City’s Conflict of Interest Policy which prohibits persons from influencing or attempting to influence the decision of a Screening or Hearing Officer.

In addition, Hearing Officers are bound by the Statutory Powers and Procedures Act and the general common law principle of procedural fairness and natural justice. 

What if I don’t attend a scheduled Screening or Hearing?

If you do not attend your scheduled appointment, the Penalty Notice will be confirmed and the vehicle’s Registered Owner will be required to pay a fee for failing to attend the appointment. 

The fee for failure to appear at a scheduled Screening Review appointment is $51 and it’s $102 for missing a Hearing Review appointment.

What if I am not satisfied with the result of a Screening?

If the matter is still in dispute following the review by the Screening Officer, you may request a review by a Hearing Officer at City Hall. A Request for Hearing must be made prior to the due date outlined in the Screening Officer’s decision using the AMPS Hearing Request Form. It is important to note that you may only appeal the Screening Officer’s decision and that only the information/evidence submitted at the Screening will be considered at the Hearing.

Richmond Hill Council enacted the transition to AMPS in September 2016, with the adoption of the AMPS By-laws.