The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
If your child was born in Richmond Hill on or after February 24, 2009, you must register the birth with the Province of Ontario. Your online registration will also allow you to apply for a birth certificate and a social insurance number for your child at the same time. You can record your child's birth through ServiceOntario. For help, contact the Office of the Registrar General or call them at 416-325-8305 (toll-free 1-800-461-2156).
You can also get a birth certificate for your child through ServiceOntario. Pay online with your credit card and the document will arrive within 15 business days or you will get your money back.
Follow these steps to get a death certificate:
Send completed forms to:
Office of the Registrar General
189 Red River Road
PO Box 4600
Thunder Bay ON P7B 6L8
Find out more on the Ministry of Government Services website.