The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
To arrange a Pre-Submission Meeting, please fill out the request for Pre-Submission Meeting form and submit it with a preliminary concept plan.
The preliminary concept plan must show at a minimum the following information:
Once the meeting has been scheduled, a Pre-Submission Fee is to be paid to the City of Richmond Hill prior to the meeting (please refer to the City's Tariff of Fees By-Law 94-23, as amended). The Pre-Submission Meeting fee is $1051.
The following projects do not require a Pre-Submission Meeting:
Please see below a list of resources to assist in the preparation of a preliminary development proposal when submitting a Pre-Submission Meeting Request.
Prior to any development, site alteration, modifications and/or additions to existing buildings on land within the Oak Ridges Moraine (ORM), where Site Plan Control is not applicable pursuant to By-law 76-23, a preliminary meeting with Development Planning staff is required. At the preliminary meeting, staff will provide you with a list of the information, plans and/or studies required to demonstrate conformity to the Oak Ridges Moraine Conservation Plan and ensure minimal impacts to the Natural Heritage Features. All the information, plans and/or studies submitted must be to the satisfaction of the City.
To arrange a meeting, please complete and submit the Oak Ridges Moraine Pre-Consultation Meeting request form together with the required preliminary concept plan.
Oak Ridges Moraine Pre-Consultation Meeting Form
Once the request has been received, an Oak Ridges Moraine Conformity Fee in the amount of $495 is payable to the City of Richmond Hill (please refer to the City's Tariff of Fees By-Law 94-23, as amended).