The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Prior to submitting a Development Application, the Owner/Agent must have a pre-submission meeting with Development Planning Section Staff. The purpose of this meeting is for the applicant to present a development proposal on a preliminary basis so as to identify required materials for a full and complete submission of a development application(s). This is of assistance to both the applicant and the City as it identifies at the outset the submission requirements for a complete application and ensures applications can be processed efficiently.
To arrange a Pre-Submission Meeting, please fill out the Request for Pre-Submission Meeting form and submit it with a preliminary concept plan to the Planning and Infrastructure department. The preliminary concept plan must show at a minimum the following information:
Once the meeting has been scheduled, a Pre-Submission Fee is to be paid to the City of Richmond Hill prior to the meeting (please refer to the City's Tariff of Fees By-Law). This fee is refundable at the time of application submission to the City. The fee for 2023 is $657.
The following projects do not require a Pre-Submission Meeting:
Please Contact us for more information.