The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The Development Planning Section is responsible for street naming, renaming, addressing and readdressing. A municipal address allows others to quickly locate properties and buildings and is essential for timely emergency services response.
The Method of Assigning Street Names and Numbers in the City of Richmond Hill is a document that sets out the City's policies for addressing and street naming in the community as follows:
View the Municipal Street Naming and Addressing Guide for more information.
Complete the Municipal Addressing Application Form to get a municipal address or to change the current municipal address of your property. Online applications must be paid by credit card (Visa or Mastercard).
Municipal Addressing Application Form [Online fillable form]
New public and private streets are to be assigned names from the Approved Street Name List. However, a proponent may make a request for a new street name for their proposed development. The public may also make a request to add a specific street name to be considered for future use.
Process to add a new name to the Approved Street Name List:
Complete this Street Naming Application Form to get the approved street name assigned to an approved development.
There is an application and review process for street addressing and readdressing in Richmond Hill. The process and submission requirements depend on the type of property being addressed. All application packages must be made in hard copy format.
The following street addressing process applies to vacant lands and lots created through the Committee of Adjustment or Part Lot Control Exemption:
Process for street numbering of a plan of subdivision:
The following process applies to number changes requested by property owner(s):