Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
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Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Property owners in Richmond Hill must get a Site Alteration and Pool Enclosure Permit to install in-ground and above-ground swimming pools and hot tubs. A permit ensures that Richmond Hill zoning by-laws, tree preservation by-laws, fence by-law and site alteration by-law requirements are met.
The Pool Enclosure Permit is combined with a Site Alteration Permit, along with a Tree Declaration Form and, in cases where removal or injury of a tree(s) with a diameter at breast height of 20 cm or greater is proposed, a Tree Permit. You also need to provide Richmond Hill with a security deposit.
Contact our Development Engineering Division at 905-771-8800, ext. 6432 for more information.
Site Alteration Grading plan
Site Alteration and Pool Enclosure Permit applications need to include a Grading Plan. All existing trees within 6 metres of the work zone must be shown on this drawing. For trees that will be preserved, include the required Tree Protection Fencing on the drawing (all Construction Activity must be outside of the Minimum Tree Protection Zone, otherwise a Tree Permit will be required). Where removal or injury of a tree(s) with a diameter at breast height of 20 cm or greater is proposed, a Tree Permit must be obtained. Any proposed tree replanting should be shown on the Grading Plan.
| Standard notes |
| Your grading plan drawing also requires the following standard notes. |
Frequently asked questions
Below are the frequently asked questions about the Site Alteration and Pool Enclosure Permit.
| How do I get a Site Alteration and Pool Enclosure permit? |
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A combined Site Alteration and Pool Enclosure Permit is issued by Richmond Hill's Development Engineering Division for below ground and some permanent above ground pools. Contact our Development Engineering Division at 905-771-8800, ext. 6374 for more information. You are required to:
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| How much does a permit cost? |
Fees for a Site Alteration and Pool Enclosure Permit must be paid before you can get the permit. Fees include:
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| Is there anything else I need to do? |
In some areas of Richmond Hill, you may need to meet some other requirements before you can get a permit, such as:
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| What about above-ground pools and hot tubs? |
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Hot tubs and temporary above-ground pools that don't alter the grading or drainage patterns of the property do not require a Site Alteration Permit. Please contact By-law to ensure safety and security of the site. Permanent above-ground pools require a Site Alteration Permit with the same fees as a below-ground pool. A sketch of the proposed pool is required showing the setbacks of the pool from the property lines and the dimensions. |
| Where do I go? |
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COVID-19 Update - Site Alteration Permit and Swimming Pool Enclosure Permit applications will continue to be accepted. Applicants are asked to submit documentation via courier. You can also request forms by email. |