The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Property owners in Richmond Hill must get a Pool Enclosure Permit to install in-ground and above-ground swimming pools and hot tubs. A permit ensures that Richmond Hill zoning by-laws, fence by-law and grading requirements are met.
The Pool Enclosure Permit is combined with a Site Alteration Permit. You also need to provide Richmond Hill with a security deposit.
Contact our Development Engineering Division at 905-771-8800, ext. 6374 for more information.
You can also visit us in person at Richmond Hill's main Municipal Offices located at:
225 East Beaver Creek Road, 4th Floor
Richmond Hill, ON L4B 3P4
Hours of Operation: 8:30 a.m. to 4:30 p.m., Monday to Friday
Site Alteration Permit and Pool Enclosure Permit applications need to include a Grading Plan (engineering drawing).
Grading plan checklist |
Your Grading Plan needs to include:
"I have reviewed the plans for the construction of a swimming pool located at (insert the municipal address) and have prepared this plan indicating the compatibility of the proposal to existing adjacent properties and municipal services. It is my belief that adherence to the proposed elevations and gradients as shown will produce adequate surface drainage without detrimental effect to the existing drainage patterns or adjacent properties." |
Standard notes |
Your grading plan drawing also requires the following standard notes:
|
Below are the frequently asked questions about the Site Alteration and Pool Enclosure Permit.
How do I get a pool permit? |
A combined Site Alteration and Pool Enclosure Permit is issued by Richmond Hill's Development Engineering Division for all in-ground pools. You are required to:
|
How much does a permit cost? |
Fees for a Site Alteration and Pool Enclosure Permit must be paid before you can get the permit. Fees include:
|
Is there anything else I need to do? |
In some areas of Richmond Hill, you may need to meet some other requirements before you can get a permit, such as:
|
What about above-ground pools and hot tubs? |
Hot tubs and temporary above-ground pools that don't alter the grading or drainage patterns of the property do not require a Site Alteration Permit. Please contact By-law to ensure safety and security of the site.
Permanent above-ground pools require a Site Alteration Permit with the same fees as a below-ground pool. A sketch of the proposed pool is required showing the setbacks of the pool from the property lines and the dimensions. |
Where do I go? |
Site Alteration Permit and Swimming Pool Enclosure Permit applications are accepted at Richmond Hill's main Municipal Offices located at:
225 East Beaver Creek Drive, 4th Floor Hours of Operation: 8:30 a.m. to 4:30 p.m., Monday to Friday You can also request forms by email. |