The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
All property owners in Richmond Hill must pay their property taxes. Residential and commercial property owners will receive a tax bill including their property tax rates, property assessment and class and payment dates and deadlines.
Property owners are responsible for making sure that they receive their tax bills and for making the required payments on time. You will not be excused from paying your taxes if you do not get a bill. Make sure that Richmond Hill has your current mailing address information.
We offer a number of payment options including pre-authorized payment.
Richmond Hill now accepts credit card payments for property taxes. With this option, the company that processes the payment will collect a 2.5% service fee. Visit our credit card payment page to access this option. To learn more about credit card payments please view our Payment Options page.
Richmond Hill provides a tax deferral program to seniors and residents with disabilities if they meet specific criteria. Richmond Hill also provides a Seniors' Tax Grant for those in receipt of the Guaranteed Income Supplement.
Richmond Hill offers tax rebate programs related to commercial and industrial properties which include the Commercial and Industrial Vacancy Rebate and the Registered Charity Tax Rebate.