The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill has a Charity Rebate Program for registered charities occupying commercial or industrial space in the community. Your charity must have a registration number from the Canada Revenue Agency (CRA).
Charity Rebate Programs are required by Section 361 of the Municipal Act, 2001.
The rebate can only be made for eligible charities that pay taxes on properties they occupy in the commercial or industrial classes of property within the City of Richmond Hill. The rate of rebate is currently 40%. Taxes on property assessed as residential are not applicable.
Fill out a Registered Charity Tax Rebate Application every year and submit it by February 28, the year following the tax year. For example, an application for the 2023 tax year must be submitted by February 28, 2024. Send your completed forms to:
City of Richmond Hill
Revenue Services, 6th Floor
225 East Beaver Creek Road
Richmond Hill ON L4B 3P4
revenue@richmondhill.ca