The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We currently are not accepting in-person appointments for Licensing Applications. Please contact the Business Licensing Clerk at Businesslicensing@richomondhill.ca for information on how to apply for a licence.
For information regarding tow truck licensing, or to request a tow truck application package contact the Business Licensing Clerk at 905-747-6497 or by email at . Please note that failure to attend a scheduled appointment may result in further fees being applied to the Tow Truck License application.
Applications submitted after the June 30 licence expiry date may be subject to a late fee of $225.
Tow Truck Plate Holder Licence Application
Tow Truck Plate Holder required documents |
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Tow Truck Driver required documents |
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Service | Fee (2023) |
New Owner/Broker licence (per licence plate) | $2,312.60 |
Renewal Owner/Broker licence (per licence plate) | $461.70 |
Driver licence | $288.31 |
Owner/Broker/Driver Identification Card | $16.00 |
Late renewal penalty | $230.85 |
Replacement Owner/Broker plate | $31.81 |
Replacement tariff card | $31.81 |
Appeal Hearing | $435.02 |
Appointment No Show Fee | $52.32 |
Re-Inspection Fee | $26.67 |
Permission to Tow Form Replacement Fee | $10.26 |
The Tow Truck Licensing By-Law requires all tow trucks, and tow truck drivers to be licensed. Tow truck drivers must have you sign a Permission to Tow Form outlining costs and where your vehicle will go before they may tow your vehicle.
Price list for towing services:
Service |
Price |
---|---|
Collision scene towing |
$250 |
Non-collision scene towing |
$125 |
Winching |
$103 |
Indoor storage |
$60 per day |
Outdoor storage |
$55 per day |
Wait time |
$17 per 15 minutes |
Wait time |
$68 per hour |
Towing for the first 30 km |
$3.10 per km |
Towing after the first 30 km |
$1.55 per km |
Updated provincial requirements for tow truck drivers and vehicle storage facilities are now in effect. Consumer Protection Ontario's Fact Sheet outlines the new rules.
What do Licensing Officers look for when licensing a tow truck? |
Licensing Officers complete tow truck inspections and make sure the truck and operator meet strict standards including:
A tow truck must pass inspection to get a licence. |
How does Richmond Hill protect me while using a tow truck service? |
Richmond Hill's Tow Truck Licensing By-Law keeps your safety in mind and makes sure rules are followed including:
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