Registered Recreation Programs

Please Note: The aquatics industry is experiencing a national shortage of qualified lifeguards and swim instructors. We are working hard to open new programs as we recruit. Please continue to monitor ActiveRH for any new programs and place your name on a waitlist to improve your chances of securing a spot in the event one becomes available. Know someone who is a lifeguard or swim instructor? Let them know were hiring for aquatics employment and other great opportunities with the City. More information at Jobs.RichmondHill.ca.

Register for Winter Programs

Winter program registration is open! Browse programs and register today!

View Winter Programs

How do I find the list of winter programs?

Our programs are available online through ActiveRH. Find programs in ActiveRH by using the search filters; when, where, who, and activity, below the search bar. Search by location, age, date, time, program type, or interest. If registration has not yet started, you can easily add programs to your wish list for future registration.

Wait lists work!

If your program choice is full, be sure to add your name to the wait list and our program staff will contact you if a spot opens up. Wait lists let us know when there is a demand for a program and when possible we create additional courses.

Need help finding a program, registering or have a question about winter programming?

Talk to the staff at your local community centre. We’re here to help.
Don't want to commit to a weekly program? Try a drop-in program - we have something for everyone.

Browse Winter Programs

By Age

By Area of Interest

We also offer camp programs for Winter and March Break and P.A. Day programs.

By Location

Community Centres

Pools

Arenas

Specialty Programs

Swimming Programs

Learn to Swim

Please reference this chart to determine which swimming lesson level your child should be registered in. Unsure of what level to register in? Please register your child for a free Swim Level Assessment.

Aquatic Leadership

Select pools are also open for drop-in recreational swimming.

Skating Programs

Learn to Skate

Drop-in recreation skating, ringette and shinny is also available this winter.

Program information

ActiveRH - Our registration system

Our new system will improve your registration experience. Create your account today to save time on registration day.

ActiveRH - Frequently Asked Questions

What is ActiveRH?

ActiveRH is Richmond Hill’s online registration system that makes it easier for you to search, register and pay for Recreation and Culture programs and memberships from any computer, tablet or mobile device. This allows you to register, make payments, and manage your profile at your convenience.

Can more than one person have access to my family account?

Yes. Up to two parents can create personal accounts and link them to the family account.

What if I don’t have an email address?

An email address is required to create or access your account on ActiveRH. Your online account provides better access to registration, membership and facility booking services, including convenient registration, detailed account history information and much more. If you are unable to provide an email address, you are able to register at the front desk instead of online.

How to Register

How to register

Registering for programs has never been easier with our new recreation registration system ActiveRH.

Create your personalized ActiveRH account.
Find your programs and create a wish list of your top choices.
Login to ActiveRH on registration day, register for your selected programs and check out.

Never registered before?

There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system to create an account with us.

Program Withdrawal

Can't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to our Recreation Department.

Withdrawal Policy

Can't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to our Recreation Department.

If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal. Withdrawal requests will only be accepted through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final.

Situation	Action
If you withdraw less than 5 business days prior to the course start date for Summer Camps, Winter Break Camps, March Break Camps, School Holiday Programs, Aquatic Leadership Courses or one-day workshops...	No credit or refund will be issued.
If you withdraw from the courses not listed above using ActiveRH 2 or more business days prior to the course start date…	You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form 2 or more business days prior to the course start date…	You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form less than 2 business days prior to the course start date…	You will receive a full credit on your account for future use. If you request a refund, you will receive a full refund less a $11.30 administration fee.*
If we receive your Withdrawal Request Form on or after the first day and up to one business day prior to the third day of the course…	You will receive a pro-rated credit or refund for any classes remaining as of the date the Refund Request Form is received, less a $11.30 administration fee.*
If we receive your Withdrawal Request Form on or after the third day of the course or after the program has ended…	No credit or refund will be issued.
If we receive your Withdrawal Request Form accompanied by a doctor’s note indicating that the participant can no longer attend due to medical reasons…	You will receive a pro-rated credit for any classes remaining as of the date the Withdrawal Request Form and doctor’s note are received.
If we cancel your program …	You will receive a full credit or refund as requested.
If the participant is withdrawn by our staff due to program incompatibility...	You will receive a prorated credit for any classes remaining as of the date of withdrawal.

Give us your feedback

Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services.

Cancellations

Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations.

Rent a facility

You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing.

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