Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Community Recreation Guide
COVID-19 Update - All recreation facilities are closed to the public effective Wednesday, January 5, until at least Wednesday, January 26, 2022. Virtual and outdoor programs continue to be available.
Winter Programs
This winter stay active at home with our curated selection of recreation activities or register for a virtual program. Stay tuned for more virtual programs, coming soon!
| Virtual Recreation Programs |
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Our innovative online curriculum will engage your creativity, keep you active and help you develop new skills in the comfort of your own home. Supply lists will be emailed to participants a week prior to the start of the program, if necessary. A link to the virtual program will be provided to participants in a separate email prior to the start of the course. Browse our full virtual program list or search by category. |
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Outdoor Adventure Programs |
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Want to participate in an outdoor adventure program that isn't listed? Contact us for private bookings! |
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Heritage Loose Leaf Tea Winter Sale |
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Don't miss our winter sale on our quality loose-leaf tea blends! Only $5.00 per package. Warm up at home with a cup of our tea created exclusively for the Heritage Centre. Pick up at Rouge Woods Community Centre Thursday, January 20 between 3 - 7 p.m. |
Program information
| ActiveRH - Our registration system | ||
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Our new system will improve your registration experience. Create your account today to save time on registration day.
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| How to Register |
How to registerRegistering for programs has never been easier with our new recreation registration system ActiveRH. Step 1Create your personalized ActiveRH account. Step 2Find your programs and create a wish list of your top choices. Step 3Login to ActiveRH on registration day, register for your selected programs and check out. Never registered before?There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system to create an account with us. Already registered?Once you've registered for a program you need to fill out a Medical Condition Form for yourself or a registered child. You can also transfer to another program or cancel your registration, if you need to. Program WithdrawalCan't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to recreation@richmondhill.ca |
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Give us your feedback |
| Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services. |
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Cancellations |
| Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations. |
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Rent a facility |
| You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing. |
| Advertising in the Community Recreation Guide |
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You can advertise your educational, recreational service or product to the entire Richmond Hill community through our two issues of the Community Recreation Guide that publish every year. Every household in the community gets a copy of the Guide. Advertising opportunities are also available in the Winter Break/March Break Guide as well as the Summer Camp Guide. These publications are distributed at all Richmond Hill Community Centre locations. Email us for more information. |