The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
New! Name Change: Please note, the West Ice Pad at Tom Graham Arena is being renamed the "Richmond Hill Honda Rink". It will appear as the new name for any programs at that location.
We still have openings in many programs that are starting soon! Find a program that interests you now and register before they begin!
Fall programs registration is open! Register today and fall back into routine! Not sure where to start? Browse our fall programs by age, location and area of interest below.
How do I find the list of Fall Programs? |
Our programs are available online through ActiveRH. Find programs in ActiveRH by using the search filters; when, where, who, and activity, below the search bar. Search by location, age, date, time, program type, or interest. If registration has not yet started, you can easily add programs to your wish list for future registration.
Wait lists work!If your program choice is full, be sure to add your name to the wait list and our program staff will contact you if a spot opens up. Wait lists let us know when there is a demand for a program and when possible, we create additional courses. Need help finding a program, registering or have a question about summer programming?Talk to the staff at your local community centre. We’re here to help. |
2024 Program Registration Dates |
Fall Program RegistrationResident: Tuesday, August 20, 2024 Non-resident: Tuesday, August 27, 2024 Winter Program RegistrationResident: Tuesday, November 26, 2024 Non-resident: Tuesday, December 3, 2024
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ActiveRH - Our registration system | ||
Our new system will improve your registration experience. Create your account today to save time on registration day.
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How to Register | ||||||||||||||||||||
How to registerRegistering for programs has never been easier with our new recreation registration system ActiveRH.
Never registered before?There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system to create an account with us. Program WithdrawalCan't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to our Recreation Department. |
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Withdrawal Policy |
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Program WithdrawalCan't participate in a registered program anymore? Transfers and Withdrawals can be completed online at RichmondHill.ca/ActiveRH or through written form.
Or Fill out the Withdrawal Request Form and email the completed form to our Recreation Department. If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal. Withdrawal requests will only be accepted through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final. Program Transfer PolicyTransfer requests will only be accepted through ActiveRH or by Transfer Request Form. Transfers will be processed according to the criteria outlined below, provided that there is space available in the requested activity. Scroll right to view complete table
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Participants with Disabilities |
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Before you register, please contact us to discuss your child’s needs and your support requests at inclusion@richmondhill.ca or 905-780-2047. Richmond Hill provides positive integrated recreation program experiences for individuals with disabilities. Please carefully consider the needs of the participant when making your program choice as an integrated setting may not be appropriate for all individuals with disabilities. If the participant requires extra support, arrangements for assistance can be made with the Inclusion Services team. A limited number of Inclusion Support Staff are available to provide 1:1 support in recreation programs. For more information, please visit RichmondHill.ca/Inclusion Please be advised that our Inclusion Support Staff receive training in working with individuals with disabilities but do not have professional qualifications in this field. |
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Give us your feedback |
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Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services. | ||||||||||||||||||||
Cancellations |
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Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations. | ||||||||||||||||||||
Rent a facility |
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You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing. |
Sign up for our Recreation and Culture e-mail newsletters through ActiveRH and receive the latest information on new programs, special offers, registration reminders, events and more!
Log in and select: My Account - Edit - Contact Information - select the check box: Yes! Please email me the latest news and information.
Select the check box: Yes! Please email me the latest news and information.