Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
COVID-19 Update: All community centres and arenas are currently closed. Visit RichmondHill.ca/COVID19 for more information.
Spring Programs
This spring we are offering even more virtual programs for all ages to keep you and your family active, engage your imaginations, and bring out your creativity at home. For a list of activities you can do at home visit RichmondHill.ca/StayHome.
| Virtual Programs - Registration open now! |
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Our innovative online curriculum will engage your creativity, keep you active and help you develop new skills in the comfort of your own home. Supply lists will be emailed to participants a week prior to the start of the program, if necessary. A link to the virtual program will be provided to participants in a separate email prior to the start of the course. Browse our full virtual program list or search by category. |
| Fitness |
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Registration now open for our virtual fitness classes. Join at any time for only $5 per class. Fees are prorated for number of classes remaining. View our spring schedule and register today! |
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Camps and Virtual School Break Programs |
| Between April 12 - 17, we are offering virtual programs for preschool, children, teens, and families ranging from STEM, dance, theatre, visual arts, leadership and astronomy. View our programs and register today. |
What to expect at our community centres during COVID-19
Program information
| ActiveRH - Our registration system | ||
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Our new system will improve your registration experience. Create your account today to save time on registration day.
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| How to Register |
How to registerRegistering for programs has never been easier with our new recreation registration system ActiveRH. Step 1Create your personalized ActiveRH account. Step 2Find your programs and create a wish list of your top choices. Step 3Login to ActiveRH on registration day, register for your selected programs and check out. Additional information is needed for the following activities:
Never registered before?There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system or complete the Family Account Information Form to create an account with us. Already registered?Once you've registered for a program you need to fill out a Medical Condition Form for yourself or a registered child. You can also transfer to another program or cancel your registration, if you need to. |
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Give us your feedback |
| Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services. |
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Cancellations |
| Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations. |
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Rent a facility |
| You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing. |
| Advertising in the Community Recreation Guide |
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You can advertise your educational, recreational service or product to the entire Richmond Hill community through our two issues of the Community Recreation Guide that publish every year. Every household in the community gets a copy of the Guide. Advertising opportunities are also available in the Winter Break/March Break Guide as well as the Summer Camp Guide. These publications are distributed at all Richmond Hill Community Centre locations. Email us for more information. |