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Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

Report Feedback

Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

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Community Recreation Guide

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Home/Things to Do/Community Recreation Guide

More in this Section...

COVID-19 Update: All community centres and arenas are currently closed. Visit RichmondHill.ca/COVID19 for more information.

Spring Programs

This spring we are offering even more virtual programs for all ages to keep you and your family active, engage your imaginations, and bring out your creativity at home. For a list of activities you can do at home visit RichmondHill.ca/StayHome. 

Virtual Programs - Registration open now!

Our innovative online curriculum will engage your creativity, keep you active and help you develop new skills in the comfort of your own home. Supply lists will be emailed to participants a week prior to the start of the program, if necessary. A link to the virtual program will be provided to participants in a separate email prior to the start of the course. Browse our full virtual program list or search by category. 

  • Preschool Virtual Programs
  • Children Virtual Programs
  • Teen Virtual Programs
  • Adult Virtual Programs
  • Adult 55+ Virtual Programs
  • Virtual Family Programs
  • Virtual Astronomy Programs
  • Virtual Heritage Presentations
  • Virtual Inclusion Programs
Fitness 

Registration now open for our virtual fitness classes. Join at any time for only $5 per class. Fees are prorated for number of classes remaining. View our spring schedule and register today!

Camps and Virtual School Break Programs

Between April 12 - 17, we are offering virtual programs for preschool, children, teens, and families ranging from STEM, dance, theatre, visual arts, leadership and astronomy. View our programs and register today.

What to expect at our community centres during COVID-19

Program information

ActiveRH - Our registration system

Our new system will improve your registration experience. Create your account today to save time on registration day.

ActiveRH - Frequently Asked Questions

What is ActiveRH?

ActiveRH is Richmond Hill’s online registration system that makes it easier for you to search, register and pay for Recreation and Culture programs and memberships from any computer, tablet or mobile device. This allows you to register, make payments, and manage your profile at your convenience.

Can more than one person have access to my family account?

Yes. Up to two parents can create personal accounts and link them to the family account.

What if I don’t have an email address?

An email address is required to create or access your account on ActiveRH. Your online account provides better access to registration, membership and facility booking services, including convenient registration, detailed account history information and much more.  If you are unable to provide an email address, you are able to register at the front desk instead of online.

How to Register

How to register

Registering for programs has never been easier with our new recreation registration system ActiveRH.

Step 1

Create your personalized ActiveRH account.

Step 2

Find your programs and create a wish list of your top choices.

Step 3

Login to ActiveRH on registration day, register for your selected programs and check out.

Additional information is needed for the following activities:

  • General and Aquatic Programs Registration Form
  • Summer Camp Registration Form
  • Eyer Ropes Challenge Course Waiver Form
  • Withdrawal Request Form
  • Transfer Request Form
  • Medical Condition Form
  • Family Account Information Form

Never registered before?

There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system or complete the Family Account Information Form to create an account with us.

Already registered?

Once you've registered for a program you need to fill out a Medical Condition Form for yourself or a registered child. You can also transfer to another program or cancel your registration, if you need to.

Give us your feedback

Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services.

Cancellations

Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations.

Rent a facility

You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing.
Advertising in the Community Recreation Guide

You can advertise your educational, recreational service or product to the entire Richmond Hill community through our two issues of the Community Recreation Guide that publish every year. Every household in the community gets a copy of the Guide. Advertising opportunities are also available in the Winter Break/March Break Guide as well as the Summer Camp Guide. These publications are distributed at all Richmond Hill Community Centre locations.

Email us for more information.

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