The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Please Note: The aquatics industry is experiencing a national shortage of qualified lifeguards and swim instructors. We are working hard to open new programs as we recruit. Please continue to monitor ActiveRH for any new programs and place your name on a waitlist to improve your chances of securing a spot in the event one becomes available. Know someone who is a lifeguard or swim instructor? Let them know were hiring for aquatics employment and other great opportunities with the City. More information at Jobs.RichmondHill.ca.
Spring program registration is now open! Browse programs below and register today.
How do I find the list of Spring Programs? |
Our programs are available online through ActiveRH. Find programs in ActiveRH by using the search filters; when, where, who, and activity, below the search bar. Search by location, age, date, time, program type, or interest. If registration has not yet started, you can easily add programs to your wish list for future registration.
Wait lists work!If your program choice is full, be sure to add your name to the wait list and our program staff will contact you if a spot opens up. Wait lists let us know when there is a demand for a program and when possible we create additional courses. Need help finding a program, registering or have a question about winter programming?Talk to the staff at your local community centre. We’re here to help. |
ActiveRH - Our registration system | ||
Our new system will improve your registration experience. Create your account today to save time on registration day.
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How to Register | ||||||||||||||||||||
How to registerRegistering for programs has never been easier with our new recreation registration system ActiveRH.
Never registered before?There are two ways to get started, if you've never registered for a Richmond Hill program before. You can use our online registration system to create an account with us. Program WithdrawalCan't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to our Recreation Department. |
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Withdrawal Policy |
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Can't participate in a registered program anymore? Fill out the Withdrawal Request Form and email the completed form to our Recreation Department. If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal. Withdrawal requests will only be accepted through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final.
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Give us your feedback |
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Fill out the Registration Program Feedback Form and tell us what you think about our programs and activities. We need your feedback so we can work to improve our services. | ||||||||||||||||||||
Cancellations |
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Some of our programs and activities are affected by extreme weather conditions. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations. | ||||||||||||||||||||
Rent a facility |
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You can rent Richmond Hill facilities for private parties, events, meetings and conferences. Learn more about booking a facility and pricing. |