Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Galleries and Exhibits
Richmond Hill Heritage Centre
Richmond Hill's Heritage Centre showcases the rich heritage of our community. Designed to provide an educational and entertaining experience, these exhibits are for all ages.
| Exhibits at the Heritage Centre - 19 Church Street |
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The Heritage Centre showcases exhibits to learn about the history of Richmond Hill and more. Gallery Hours: Yonge Street GalleryLieutenant-Governor John Graves Simcoe officially established Yonge Street in the 1790s. Yonge Street opened up the northern part of York County for settlement, positioning Richmond Hill as an essential stopping point along the two-day journey. The town owes much of its development to its location along this “Main Street”. Community GalleryIn the early 1800s, most people knew everyone in the village. People worked hard, with little rest — except on Sundays when they attended church and socialized with neighbours. By the next century, people had more leisure time. Labour-saving devices lightened workloads and new cleaning materials reduced housework, making it easier for women to work outside the home. As the village grew, so did modern services. Let’s discover our community. History RoomEnjoy a trip through time starting with the earliest inhabitants in the area moving through the centuries to the city of Richmond Hill we know today. Interactive pop-up panels encourage creative thinking as you meander through this exhibit. South GalleryThis is a gallery of change that showcases changing exhibits from our Heritage Services team, the community and travelling exhibitions that inspire and connect through cultural heritage. Featured Exhibit in the South Gallery Outcome of the War of 1812: First Nations Betrayed ExhibitOn exhibit August 3 until September 30. Collection on loan from the Mississaugas of the Credit First Nation About the exhibit: The Outcome of the War of 1812 exhibit explores the long-term consequences of the war through the experience of the Mississaugas of the Credit First Nation (MCFN). The story describes people who have a historic and meaningful connection to the Southern Ontario area. Through stories of betrayal, respect, survival and renewal, the exhibit highlights the impact of key treaties, including the Toronto Purchase Treaty No. 13, which includes the land where Richmond Hill is located on. The exhibit is available in English, Anishinaabemowin (Ojibway) and French, and includes a replica tomahawk pipe, historical accounts, a 200-year timeline and more. Extended Gallery Hours: September 3 to 21
Special gallery hours on National Day for Truth and Reconciliation Day: Monday, September 30, 10 a.m. – 4 p.m. Exhibit Guide The online guide is your roadmap through the exhibit and is available in English, Anishinaabemowin (Ojibway) and French.
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Richmond Hill Sports Hall of Fame
We also have a Sports Hall of Fame exhibit where we recognize players, coaches, trainers, teams, sponsors and sports builders who have helped shape the Richmond Hill sports community.
Visual Art Gallery
The Richmond Hill Visual Art Gallery showcases the works of artists, collectives, arts organizations and schools and is located in the main lobby at the Richmond Hill Centre for the Performing Arts (RHCPA).
Heritage Services Pop-Up Exhibits
Visit locations around the community to see a variety of Pop-Up Exhibits that showcase items from the Richmond Hill Heritage Services artifact collection.
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A Toy Story |
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Toys have existed as long as there have been children to play with them. Every culture from the ancient past to the present has had toys and games, many of which are still very familiar to us. “A Toy Story” looks at toys that children in early Richmond Hill played with. Rouge Woods Community Centre |
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Little Adults: Children’s Clothing through the Ages |
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This exhibit looks at clothing for children throughout the centuries. McConaghy Seniors’ Centre |
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Breaking Barriers: Remarkable Women of Richmond Hill |
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This exhibit shines a spotlight on 13 noteworthy women from the 19th to the 21st centuries. From politics to business to the arts, these women have contributed significantly to creating the Richmond Hill we know today and have paved the way for others to follow. Elgin West Community Centre |
| Explore Richmond Hill’s Treasures |
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Richmond Hill holds over 10,000 artifacts in public trust for the education and enjoyment of its residents. The City collects significant artifacts related to its social, political and economic history as represented by the past, present and for the future of the community. Come explore this exhibit that takes you behind the scenes of the Heritage Collections process and shares the mystery of museum collecting. City of Richmond Hill Municipal Office |
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When Tin Was In |
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A display of tin based artifacts, that include a candle holder, tea container, a tin for candy and one for Epsom salts, a small money box and various cooking pieces. Operations Centre |