Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Parks Projects
New parks and open spaces
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
| Direzze to Oxford Trail Connection - Design underway |
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We're planning a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Great Lands Park - Design Underway |
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Plans are underway for the development of Great Lands Park located on Northern Heights Drive, south of 16th Avenue and east of Yonge Street. This project includes the design, construction and programming of the approximately 0.3 hectare park adjacent to the Great Lands development in the south-east corner of the growing 16th Key Development Area (KDA). The 16th KDA Policy Directions report directs for the City to secure additional park lands to the east of this park. Until such time as those lands redevelop, this project will create an interim “pop-up” park on the Great Lands park site to serve local residents. This project is comprised of two components:
Residents were invited to comment on the proposed design from February 22 to March 9, 2022. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Lake to Lake Cycling Route and Walking Trail - Construction underway |
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The Lake to Lake Cycling Route and Walking Trail will be a 121 km recreational and commuter trail connecting Lake Simcoe to Lake Ontario. It will form a key spine of York Region and the City of Toronto's active transportation network providing new opportunities for both recreational and commuter traffic to explore the region and to travel on dedicated and comfortable cycling and pedestrian infrastructure. In Richmond Hill, the Lake to Lake route will span 14 km in a north-south direction from Bloomington Road to Highway 7, connecting with planned sections of the Lake to Lake Route in Aurora and Markham. As of January 2017, 4 km of the route within Richmond Hill are complete. For information about this project, visit RichmondHill.ca/LaketoLake. |
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Macleod Estate Trail - Design Underway |
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Toronto and Region Conservation Authority (TRCA) and the City of Richmond Hill are working in partnership to construct a new 800-metre multi-use trail connection from the Oak Ridges Corridor Conservation Reserve (ORCCR) trail to the Silver Maple Road. For information about this project, visit Oak Ridges Corridor Conservation Reserve - Toronto and Region Conservation Authority (TRCA) |
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Sunnywood Local Park - Construction Underway |
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Construction is underway for a new park located at 6 Roosevelt Drive. Construction is scheduled to be completed by late fall, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Michelle Dobbie, Manager of Park and Natural Heritage Planning for more information or call her 905-771-2467. |
Improvements to current parks and trails
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
| Bayview Hill Community Park Revitalization Master Plan - Design underway |
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Plans are underway for the revitalization of Bayview Hill Community Park located at 114 Spadina Road. We are developing a master plan that will be implemented over several phases. Our proposed plans provide a graphical representation of the overall design intent. They are not final and will be subject to change pending input from the public and City staff. Specific features and elements will be finalized during future phases.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
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Briar Nine Trail Improvements – Construction underway |
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Construction is underway for trail improvements to the north entrance of Briar Nine Trail (near Bloomington) and the connection to Milbourne Lane (new development). Construction is scheduled to be completed by the end of June 2022, weather permitting. As a measure of safety, this section of the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
| Carrville Park Revitalization – Construction starting soon |
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Construction will be underway shortly for the revitalization of Carrville Park. This includes upgrades to the playground, pathways, shelter, and ball diamond as well as tree planting and new site furniture. Construction will begin in May and last until the end of September, weather permitting. Residents were invited to comment on the proposed designs from November 10-28, 2022. Concept 2 with minor technical refinements was selected as the preferred option. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
| Dove Park Revitalization - Design underway |
| Plans are underway for the revitalization of Dove Park. This includes upgrades to the playground, pathways, exercise equipment, a new shade structure, tree planting and new site furniture. Construction is planned for 2022.
Residents were invited to comment on the proposed design from January 31 to February 16, 2022 and staff are reviewing the feedback received. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
| Fulton Parkette - Construction starting soon |
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construction will be underway shortly for the revitalization of Fulton Parkette located on Valleyford Avenue, south of Weldrick Road East and west of Bayview Avenue. This includes upgrades to the play equipment, curbs, safety surfacing, walkways, site furniture and half-basketball court. Construction is proposed for summer 2022. Local residents will be notified prior to start of construction. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed designs from December 2020 to January 8, 2021. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Harding Park Revitalization - Design underway |
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Plans are underway for the revitalize Harding Park located at 300 Cedar Avenue. The revitalization scope of work includes replacement of the playground, baseball diamond, pathways, parking lot, site furnishings, new multi-sports court and tree planting, and removal of the mini soccer field. Opportunity to review and comment on the proposed design will be provided. Construction is proposed for 2023 pending budget approval. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
| Horner Park - Construction underway |
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Construction is underway for the removal and replacement of the playground at Horner Park located at 190 Strathearn Avenue. Construction is scheduled to be completed by late fall, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Laurentian Park Faux Rock Replacement – Construction underway |
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Construction is underway for the removal and replacement of the existing faux rocks located around the playground at Laurentian Park. This park is located east of Selwyn Road, south of Alpaca Drive. Construction is scheduled to be completed by the end of June 2022, weather permitting. As a measure of safety, the playground area will be closed during construction and residents are asked to refrain from entering the work area. Local residents will be notified prior to construction. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Maplewood Park - Construction starting soon |
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Plans are underway for the playground and trail improvements at Maplewood Park. The improvements include the replacement of the playground equipment, curbs, safety surfacing, site furnishings and trail surfacing. Construction scheduled for 2022 pending budget approval. Residents were invited to comment on the proposed designs from December 1 to 31, 2021 and staff are reviewing the feedback received. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
| Minthorn Park - Design underway |
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Plans are underway for improvements to the playground and shade structure at Minthorn Park located at 13726 Yonge Street (west of Yonge Street, south of Bloomington Sideroad). Opportunity to review and comment on the proposed design will be provided. Construction is proposed for 2023 pending budget approval. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Palmer Park - Design underway |
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Plans are underway for the revitalization of Palmer Park. This includes upgrades to the playground, parking lot, lighting, mini soccer fields, site furnishings, walkways, a new shade structure, chain link fence along CN Railway and tree plantings. Construction is proposed for 2022 pending budget approval. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Raccoon Park Revitalization - Design underway |
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Plans are underway to revitalize Raccoon Park located at 160 Coons Road. The revitalization scope of work includes replacement of the playground, pathways, tennis court, tree planting and site furnishings. Opportunity to review and comment on the proposed design will be provided. Construction is proposed for 2023 pending budget approval. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
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Rumble Pond Park South Trail Improvements - Design underway |
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Plans are underway for the repair and replacement of the Rumble Pond Park South Trail system. This trail system is located east of Bathurst Street and south of Mill Street. The proposed work includes upgrades to the playground, pathway, bridge crossings and steps. Construction is proposed for 2024 pending budget approval
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Russell Farm Park - Construction underway |
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Construction is underway for the removal and replacement of the playground at Russell Farm Park located at 290 Bantry Avenue. Anticipated completion is spring 2022. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
| Silver Stream Park Waterplay Replacement - Design underway |
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Plans are underway for the replacement of the waterplay and shade structure furniture and paving at Silver Stream Park located on Wayside Avenue, east of Shirley Drive. The proposed work includes the replacement of the waterplay features, system components, concrete paving, plumbing as well as shade structure furniture replacement and concrete curbs. Construction is planned for 2022.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
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Town Park - Master Plan Process underway |
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The City is developing a Master Plan for Town Park (including William H. Graham Parkette). The purpose of the Master Plan is to determine an overall vision and layout for a revitalized Town Park. We are interested in hearing about your vision for Town Park. What facilities would you like to see at Town Park? How could Town Park be improved to help animate the downtown? If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |