The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
With 170 parks, 167 km of recreational trails and 689 hectares of natural areas there's something for everyone to discover and explore.
You can now find seven of our longest recreational trails on the AccessNow app and website. Recreational Trail maps on the app include information on levels of accessibility, surface materials, general grade/slope conditions, access points, amenities (likes benches and washrooms) and parking, so you can plan ahead, navigate the recreational trail systems more easily and have a more enjoyable trail experience.
Recreational Trails on the AccessNow app |
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The free AccessNow app is available for download on the Apple app store and Google Play.
This project is a partnership between the City, the Richmond Hill Mobility Accessibility Foundation (RH Mobility) and AccessNow. It is funded by RH Mobility.
Our parks and natural areas feature a variety of amenities including playgrounds, splash pads, basketball and tennis courts, athletic fields, a skate park, skate trail, picnic areas and more!
Learn about our:
Our trails are great for walking, running and cycling. They are also a safe, environmentally-friendly way to get around City.
Trail etiquette for shared trails (pedestrians and cyclists) includes:
You can apply to use indoor and outdoor facilities in the community for special events. Complete the online form to book a facility. We will contact you within 5 business days about your request. Another way to book one of our community facilities is to complete one of the following applications:
We welcome you to visit City parks from 7 a.m. to 11:30 p.m. daily. You can help keep them safe and beautiful for everyone to enjoy:
Motorized vehicles are not permitted in Richmond Hill parks or on our trails. You will be fined for not obeying our by-law regulations. Protected wilderness areas must be kept safe. View the Parks Use By-law for more information.
Smoking is not allowed within 20 m of all publicly owned playgrounds, splash pads, sports fields, tennis courts and basketball courts under the Smoke-Free Ontario Act.
Thank you for following these and other rules that protect our parkland and keep it safe and fun for all! For more information on the Parks Use By-law, please visit our By-laws page.