Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Community Service Department has various recreational swimming opportunities for all ages. All swimmers must follow the pool rules and guidelines.
View here for a list of Pools.
Annual maintenance is part of our continued commitment to provide high quality recreation facilities that help us all maintain healthy and active lifestyles. View maintenance shut-down dates.
Swim Schedule - Fall/Winter/Spring (September 4, 2018 - June 30, 2019)
Includes Winter Break Swim Schedule (December 24, 2018 - January 4, 2019).
| Bayview Hill Pool | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
■ The waterslide will operate in 15 minute intervals. |
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| Centennial Pool | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
▲▲ One lane is available to swim lengths at this time. |
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| Elgin West Pool - Closed for maintenance from Monday, December 10 – Wednesday, December 26 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
■ The waterslide will operate in 15 minute intervals. ▲▲ One lane is available to swim lengths at this time. |
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| Oak Ridges Pool | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
■ The waterslide will operate in 15 minute intervals. †† Windows will not be covered and female lifeguards cannot be guaranteed. ♦ Access to small pool only. ♦♦ Access to small pool and sauna only. |
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| Richvale Pool | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
▲▲ One lane is available to swim lengths at this time. ♦ Access to small pool only. |
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| The Wave Pool | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
▲ The waterslide will operate continuously. ▲∞ Wave swim will operate at Leisure Swim rates. |
Swim Admissions
| Single Tickets | 10 Pass | Three-Month Pass | Six-Month Pass | One-Year | |
| Child (under 3) |
Free | ||||
| Child (3-15) |
$2.70 | $24.33 | $58.38 | $116.77 | n/a |
| Adult (16-64) |
$4.30 | $38.83 | $93.12 | $186.22 | $324.89 |
| Senior (65+) |
$3.05 | $27.18 | $65.23 | $130.46 | $227.42 |
| Group+ | $10.40 | $93.64 | $224.73 | $449.45 | n/a |
Tickets and Membership Passes are not valid for Wave Swim Admissions.
Purchase your membership through our registration system or visit any Richmond Hill Community Centre.
Wave Swim Admissions
| Child (under 3) |
Child (3-15) |
Adult (16-64) |
Senior (65+) |
Group+ | |
| Single | Free | $6 | $9.90 | $6.80 | $25 |
+ Group Note: Group Admission is limited to a maximum of five patrons. Groups must have a minimum of one adult/senior up to a maximum of two adults/seniors.
Admission fees and schedule swim times are subject to change.
Swim Pass Membership
The Swim Pass Membership is a swim only membership which can be used at any Town of Richmond Hill pool. Three-month, six-month and one-year memberships are available. Membership Passes are not valid for Wave Swim Admissions.
Swimming Activities
Our recreational swim types include:
| Female Only Fun 'N' Fit Swim |
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This swim is open to female swimmers of all ages. The main pool will be set up for lane swimming and the small pool for play and relaxation. The windows will not be covered and female lifeguards cannot be guaranteed during this swim time at Oak Ridges Pool. |
| Fun 'N' Fit Swim |
| This special program is a combination swim. It's the perfect time for parents to come and play with their children in the warm water of the small pool and for adults, seniors and children over the age of 10 to swim lengths in the main pool. |
| Women's Lane Swim |
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This swim is open to only female adult or youth, interested in swimming lengths for fitness. The main pool is divided into slow, medium and fast lanes and participants are asked to swim in a counter-clockwise loop. Children are not permitted at this time. If staff are available, the small pool at Richvale Pool will be open. Windows are covered at Centennial Pool and Richvale Pool. |
| Leisure Swim |
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During this swim, all ages are welcome. Pools are set up to maximize recreational activities in a safe environment. Where indicated, waterslides will operate in 15-minute intervals. Swim fins are not permitted during this swim unless there is a designated lane for swimming lengths. |
| Older Adult Swim |
| Open to older adults (55 years of age and older) for fun, fitness and relaxation. |
| Parent and Child Swim |
| Enjoy some time in our small pool with your family! All children and youth must be accompanied in the water and directly supervised by a parent or guardian (minimum age 16). The large pool will not be available at this time. |
| Private Rental |
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Contact the pool you are interested in more information about private rentals. |
| Wave Swim |
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Ride the waves and shoot down the twisting, turning 100-foot waterslide with special effects! See our Wave Pool page for details about the new slide. Membership passes are not valid during this swim time. |