Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Pool Closure
The Wave Pool is closed for annual maintenance from September 7 - September 22.
Pool Details
You can lounge on water mats, soak in the warm, shallow water of the swirl pool, shoot some hoops from the pool, warm up on the on-deck sauna or simply relax on our recliner chairs. We are open all year round, so whether it is winter, spring, summer or fall, make it a family outing or meet up with friends for some recreational fun in the water!
Richmond Hill's Wave Pool is located at:
Richmond Hill, ON L4C 0C1
Annual maintenance is part of our continued commitment to provide high quality recreation facilities that help us all maintain healthy and active lifestyles. View the maintenance shut-down dates for the Wave Pool.
Fall/Winter/Spring Swim Schedule - September 3, 2019 - June 28, 2020
| Leisure Swim | Wave Swim | |
| Monday | 6:35 - 7:55 a.m. 11:05 a.m. - 12:25 p.m. |
|
| Tuesday | 6:35 - 7:55 a.m. 11:05 a.m. - 12:25 p.m. |
|
| Wednesday | 6:35 - 7:55 a.m. 11:05 a.m. - 12:25 p.m. |
7:05 - 8:25 p.m. ▲∞ |
| Thursday | 6:35 - 7:55 a.m. 11:05 a.m. - 12:25 p.m. |
|
| Friday | 6:35 - 7:55 a.m. 11:05 a.m. - 12:25 p.m. |
|
| Saturday | 1:35 - 3:55 p.m.▲ 4:35 - 6:55 p.m.▲ |
|
| Sunday | 11:35 a.m. - 12:55 p.m.▲ | 1:35 - 3:55 p.m.▲ 4:35 - 6:55 p.m.▲ |
▲ The waterslide will operate continuously.
▲∞ Wave Swim will operate at Leisure Swim rates.
All Children under 10 years of age must be accompanied in the water by a guardian (16+ years). Guardians are always recommended to remain within arms reach of children, regardless of swimming ability.
Wave Swim Admissions
| Child (under 3) | Child (3-15) | Adult (16-64) | Senior (65+) | Group+ | |
| Single | Free | $6.30 | $10.40 | $7.25 | $26.25 |
+ Group Note: Group Admission is limited to a maximum of five patrons. Groups must have a minimum of one adult/senior up to a maximum of two adults/seniors.
Admission fees and schedule swim times are subject to change.
Features
The Wave Pool is safe for all ages and has a number of features, including:
- Indoor wave pool
- 100 ft blue-tiful waterslide with rainbow effects, translucent sections and a step out finish (minimum height 39" inches and weight of 40 lbs, maximum height 6'2" and weight of 330 lbs)
- On-deck sauna
- Warm water swirl pool
- Trained lifeguards
- Lifejackets
- Male, female and family changerooms
- Accessible location with ramp to the building entrance
- Wheelchair lift right into the water of the swirl pool
- Special section in the swirl pool for therapeutic use
- Elevator
- Free WiFi spot
- Toys and mats
- Water basketball net
Programs
Learn about the following programs and activities available at the Wave Pool:
- Swimming Lessons
- Recreational Swimming
- Birthday Party Packages
- Private Pool Rentals (contact the pool at 905-508-9283 ext. 222)
Building Hours
- Monday 6:30 a.m. - 8:45 p.m.
- Tuesday 6:30 a.m. - 8:30 p.m.
- Wednesday 6:30 a.m. - 9:30 p.m.
- Thursday 6:30 a.m. - 8:30 p.m.
- Friday 6:30 a.m. - 8:30 p.m.
- Saturday 8:30 a.m. - 7 p.m.
- Sunday 8:30 a.m. - 7 p.m.
Call us at 905-508-WAVE (9283) 24-hours a day, 7 days a week to listen to our automated system. The system provides information about:
- Schedules
- Fees
- Party Packages
- Private rentals
- Directions
- Staff
- Holiday schedules
- Special features