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Volunteers and kids

Volunteering

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Home/...Programs and FacilitiesGet InvolvedVolunteering

More in this Section...

There are many volunteer opportunities in Richmond Hill. Volunteering is a great way to meet new people, get experience and give back to the community. Our volunteer database makes it easy for you to sign-up for opportunities, track your hours and plan your volunteer work.

Richmond Hill volunteer opportunities include:

  • Community events, such as Canada Day, Concerts in the Park, Ribfest, Moonlight Movies and more
  • Richmond Hill Centre for Performing Arts, events and programs
  • Richmond Hill Public Library
  • Recreational programs, such as camps, integration support and aquatics
  • Heritage Centre Programs and Gallery
  • Richmond Hill David Dunlap Observatory, events and programs
  • Community Stewardship program
  • Environmental outreach events
  • Open Houses, such as the Fire Department Open House and National Public Works Week Open House
  • Healthy Yards program
  • Community gardening
  • Waste management projects
  • Integration - Leisure Buddy

How to become a volunteer

Please note, all volunteers must be a minimum of 14 years old in order to volunteer with the City of Richmond Hill.  

Build an online profile

Build your online profile in our volunteer database. Follow the instructions and complete all required fields. Don't forget to save your profile! Once your online profile is successfully set up, you will receive two emails from us - one with your username and login information and one welcoming you to our volunteer program. 

Attend a volunteer orientation

To learn more about our volunteer program and get yourself ready to volunteer, you must sign up to attend a volunteer orientation.

Complete Accessible Customer Service Training

You need to complete the AODA Accessible Customer Service Training online before you can start volunteering. You can access the AODA Accessible Customer Service Training online once you have successfully created your online profile. 

You will need to get a passing score of 80% or above in order to successfully complete the training. Upon completion, a notification will be sent to Volunteer Development and a badge will be shown on your online profile. 

Send us your required forms

Volunteers aged 14-17: 

Please download and complete the Parent/Guardian Waiver Form. Your parent/guardian and witness need to complete this form.

Volunteers aged 18 or above: 

You are required to get a Vulnerable Sector Check (VSC) from a local police office department.

  • If your residential address is in York Region, email us with your interest to volunteer and your full name (official name). We will send you the Volunteer Letter and details of VSC application. Find more details on: Vulnerable Sector Check (VSC) - York Regional Police (yrp.ca)
  • If your residential address is out of York Region, contact us for the application details.

Send your completed waiver form or Vulnerable Sector Check via either one of the following ways:

  • Email to: volunteers@richmondhill.ca
  • Mail / Drop Off: 

Richmond Hill Centre for the Performing Arts

Attention: Volunteer Program

10268 Yonge Street, Richmond Hill, ON L4C 3B7

Please note that if you would like to volunteer for Aquatic programs, in addition to the above-mentioned forms, you will also need to email us a copy of your aquatic certification (Bronze Medallion or higher). 

You are accepted and ready to volunteer! 

Once you complete all required training and submit all required documents, your online profile will be “accepted” within a few business days. You then can start to sign-up for volunteer opportunities by logging into your volunteer profile.

Frequently asked questions

Here are some frequently asked questions about volunteering in Richmond Hill:

How do I know if there are new volunteer positions available? 

Once your profile is accepted, you will start receiving notifications via email that new volunteer opportunities are now available.

How do I sign up for volunteer shifts? 
  1. Log into your volunteer profile 
  2. Go to “opportunities” tab and choose “opportunity list”
  3. Click on the activity name with shifts available which is indicated in the “shifts” column
  4. Read the description of the volunteer position
  5. If you would like to sign-up for that volunteer position, look for “+sign up” button under the description. Once you click the “+sign up” button, your position is confirmed and will appear under the "schedule” tab
  6. You will not receive an email confirming that you signed up for a shift. Please report to the location at the time that was listed in the position description. In some instances, you may be asked to attend a pre-event training session. 
How do cancel my volunteer shift? 
  1. To cancel a volunteer position you have signed up for, go to “schedule” tab and click “remove” button next to the job you want to cancel
  2. If you don’t see the “remove” button and are unable to remove yourself from the shift, please contact us to cancel 
How do I track my volunteer hours? 

To track track your volunteer hours, please use the steps listed below or refer to our "How to Keep Track of Your Volunteer Hours" document for visual aids.

  1. Record your volunteer hours on Richmond Hill Volunteer Hours Tracking Form
    • Download Richmond Hill Volunteer Hours Tracking Form by logging into your volunteer profile: www.myvolunteerpage.com. This form is available under "Files" on the front page.
    • Print this form and bring it with you to your volunteer location.
    • After your volunteer shift, record the hours, and get your supervisor's signature on the form.

  2. Log your volunteer hours on your volunteer profile
    • Log into your volunteer profile: www.myvolunteerpage.com.
    • Go to the "Hours" tab
    • Click on "Inactive" for past activities (or click "Active" for current activities)
    • Choose a previous volunteer job you would like to log hours for from the "Activity" dropdown list
    • Enter the date and total hours volunteered for that shift
    • Clive "Save". Your hours will be approved after completion of step 3.
  3. Send in your Richmond Hill Volunteer Hour Tracking Form in one of the following ways:
    • Email to: volunteers@richmondhill.ca
    • Mail / Drop Off: 

Richmond Hill Centre for the Performing Arts

Attention: Volunteer Program

10268 Yonge Street, Richmond Hill, ON L4C 3B7

Please note: We will approve your logged hours upon receiving your submitted Richmond Hill Volunteer Hour Tracking Form.

For high school students, you can send your school form together (in PDF format if sent electronically). We will sign off on your school form for the approved hours and return it back to you.

Court ordered community services

Please do not use our online volunteer database for court ordered community service. Instead, please email volunteers@richmondhill.ca for help with finding this type of position. Please note, this is only available for persons under the age of 18. 

Service Charter

Learn more about our Service Charter.

Service Commitment

Volunteer Request Forms requesting volunteer support for a program, event or service will be reviewed and you will hear from us within 2 business days.

Receive Email Updates...

Contact(s)

Richmond Hill Municipal Offices

225 East Beaver Creek Road,

Richmond Hill, ON L4B 3P4

905-771-8800

access@richmondhill.ca

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