Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
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Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
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Richmond Hill Strengthens Commitment To Keeping Roads Safe
Posted on Tuesday, January 23, 2024 09:13 AM
Residents Invited to Attend Public Education Sessions about Traffic Safety
Richmond Hill – In December 2023, Richmond Hill Council adopted the City’s new Traffic Safety and Operations Strategy (TSOS) that aims to address road safety in the community. Managing traffic while keeping pedestrians and cyclists safe is a top priority for Richmond Hill as the City continues to grow and mature.
Public Education Sessions
As one of the first actions to be implemented from the TSOS, Richmond Hill is hosting a...
Richmond Hill Approves Plans For Enhanced Transportation Network
Posted on Monday, December 18, 2023 01:49 PM
Richmond Hill – Richmond Hill Council approved the City’s Transportation Master Plan (TMP) which will support the future of travel in Richmond Hill to 2051.
This comprehensive Plan establishes the City’s goals for all types of travel within the community, for current and future residents, whether they walk, bike, drive or take public transit. Its focus is on improving active and sustainable modes of transportation and building better connections within the city such as through road improvements,...
Richmond Hill Approves Plans For Watermain And Sewer Updates
Posted on Monday, December 18, 2023 01:48 PM
New and Replacement Projects Required for Growth of the City
Richmond Hill – Richmond Hill Council approved the Urban Master Environmental Servicing Plan (UMESP) that sets guidelines for water and wastewater infrastructure that is needed to support the build-out of the City’s planned growth areas.
These areas, such as the Richmond Hill Centre, Yonge and 16th Avenue and the Local Village Centre, are identified for intensification, meaning more homes and businesses planned in these geographic areas...
Welcome the New Year with Us!
Posted on Monday, December 18, 2023 11:36 AM
“Jeremy and Jazzy” Kick Off First Night with a Free Children’s Show
RICHMOND HILL – Looking for the perfect family-friendly way to welcome the New Year? Join us on December 31 for First Night, an event for all ages where joy and togetherness take centre stage.
Come for a free children’s show from 2-3 p.m. inside the Richmond Hill Centre for the Performing Arts (RHCPA), featuring Jeremy and Jazzy’s own Jeremy Fisher and Aiza Ntibarikure. They’ll perform songs from their popular CBC children’s...
Richmond Hill Budgets Set For 2024
Posted on Friday, December 15, 2023 12:59 PM
City Budgets Maintain Services and Look to the Future
RICHMOND HILL – Mayor West’s 2024 Budget was adopted on December 13, 2023 and sets forth a fiscally responsible budget that ensures service levels received by residents continue to be maintained.
The operating budget for Richmond Hill is $212 million and includes a 4.7% tax rate increase to Richmond Hill residents and businesses which is lower than initially forecasted. This increase amounts to $7.94 more per month for the average single...